NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Avorill's avatar
Avorill
Aspirant
Nov 18, 2012

New ReadyNAS nv+ v2 very slow connection

Hi all!

I am new to this NAS world.
the speed when copying file to nas is at ambit/s and ambit/s
I just got my new ReadyNAS NV+ RND4000 V2

I have installed 2 HDD's, have done the instalation as it says in the manual by using the program on the cd.
after that was done I logged in to the nas with my browser and gave the nas a static ip.
have not changed any other setting.
the hard drives are empty and the nas is set up as x-raid.
I am using a Netgear DG834PN Router.

when I stream a HD movie from my computer to my Blu-Ray player it's much smother than streaming from my NAS that is connected with cable but streaming from my computer with wi-fi

Pls anyone help me don't think a new product should be that slow

Some update.

I have reset the NAS to factory.
and did the default setting with the wizard and when that ahas done I tryed to copy a file to the nas from my MAC and the speed is very slow.

14 Replies

Replies have been turned off for this discussion
  • Ok will see if I can call them from my contry.
    Where do I get a case number.

    And if I need to buy a new ADS! Router can you recommend one
  • Did you solve the problem? I have the exact same problem with my ReadyNAS nv+ v2. - Very slow connection and after a while the connection is dropped.

    Calling Netgear was not much use. They have never heard of slow speeds on the nv+ v2...

    Copying multiple files/directories to the ReadyNAS is next to impossible. It starts out saying that it will take 10 minutes, then after a few minutes it says it will take 2 hours, then 10 hours and eventually the connection to the NAS will be lost. I can then reconnect and each time I reconnect the first 20 Mb or so will be copied at the speed I would expect, then it will become very slow again and after a while lose the connection again...
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Did you try escalating your support case to level 2 or level 3?
  • StephenB wrote:
    Did you try escalating your support case to level 2 or level 3?


    I tried Level 2 support. They never heard of the problem before. I have ordered a new router though. When it comes, I will try replacing the one that I have and see if it makes any difference...

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More