NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No Admin Page and Power Button Reset Does not work.
I am using a Readynas R104 with 6.4.2 firmware. The past 2 days, the admin page refuses to appear from a web browser, and when trying to reboot via the power button, nothing happens (no information d...
Problem seems to have gone away, running stable for several days now.
I am on OS6 and have logs from when the problem was happening. Would you like them?
Antivirus is not enabled. Can you provide a link to instructions for enabling ssh and initiation of reboot from ssh?
Also, what do you think the root cause of the loss of admin page and power button response is? Is it a known issue with this firmware version that could be addressed by using a later version beta?
Thanks for the quick response to the issue.
Jeff
jsauser11 wrote:
Antivirus is not enabled. Can you provide a link to instructions for enabling ssh and initiation of reboot from ssh?
You enable ssh from the system->settings page (in the services section). Once enabled, you connect with putty (or equivalent). The username is root, the password is the NAS admin password.
You shut down with rn_shutdown now You can reboot with reboot -p
Thanks. I will give that a try. Still would like to eliminate the root problem. Maybe next firmware will fix it.
Installed Putty and hard reset ReadyNAS with power disconnect. After reboot, enabled ssh access from admin page and tested reboot via putty with success.
Thanks for the help. Hope I can get the issue sorted so I don't have to keep rebooting!
If you run into this problem again download the logs using RAIDar 6.1 and send them in (see the Sending Logs link in my sig). The logs should indicate what is causing the problem.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
