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Forum Discussion
NV+ isn't showing external HD as backup option
Hi. I wrote about the subject once before and the results were very successful. I tried following the same steps, and something is missing. Let me explain:
I would like to add a 4 TB external HD to our NAS NV+ as a backup job. I plugged the 4TB external into the front port of the NAS. The NAS LED screen says that it picked up the external HD. On the NAS front end under Volumes>USB Storage, the new device is displayed as USB_HDD_3. I then click on Backup>Add a New Backup Job. USB_HDD_3 is not showing as either a backup source or a backup destination. I would ultimately like it to be a backup destination should anything ever happen to our NAS. As a workaround, I have selected the option USB Device (Front Port) and click Apply, but the backup fails and this message pops up, "The backup destination is a non-existent local share [job __]."
Any reason as to why there might be a disconnect somewhere?? Meaning why USB_HDD_3 is not showing up as a location?
I would like to add a 4 TB external HD to our NAS NV+ as a backup job. I plugged the 4TB external into the front port of the NAS. The NAS LED screen says that it picked up the external HD. On the NAS front end under Volumes>USB Storage, the new device is displayed as USB_HDD_3. I then click on Backup>Add a New Backup Job. USB_HDD_3 is not showing as either a backup source or a backup destination. I would ultimately like it to be a backup destination should anything ever happen to our NAS. As a workaround, I have selected the option USB Device (Front Port) and click Apply, but the backup fails and this message pops up, "The backup destination is a non-existent local share [job __]."
Any reason as to why there might be a disconnect somewhere?? Meaning why USB_HDD_3 is not showing up as a location?
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- I found a note on another forum question where somebody mentioned making the FS as FAT32. I currently don't have any FS selected and believe that may be the error. When I changed the FS to Format FAT32, it said, "this format option will wipe out all of the data on this partition. Do you want to continue?" I'm assuming this means it will wipe out the information on the external, not the data from my NAS, correct? I just want to make sure before I do this that I'm not going to wipe out my NAS by accident.
- I don't believe the NV+ v1 can read a 4 TB external hard drive - that requires support for GPT which is not present.
You can try creating 2 2TB partitions on the USB drive, and see if that works. A 4 TB FAT32 volume will not help (also FAT32 is limited to a max file size of 4 GB). - That is very helpful, Stephen. I didn't realize that NV+ v1 couldn't read a 4TB external HD. I did a little more research today and saw that the most they can handle is 2 TB. Fortunately, we have a 2 TB HD laying around and was able to successfully back up our NAS to that. I am going to order a 2nd 2TB external HD to hopefully back up anything that doesn't fit on the first 2TB HD.
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