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Forum Discussion
password problem on my NV+ V2
Hi,
Not sure where to ask this as it's my first post here. So sorry if it's posted in the wrong place :-)
I have read through all the frequently asked questions but still have been unable to resolve the issue so any help/advice would be great.
I forgot my Drive password so went through the OS reboot as suggested but it still will not accept the default user name and password, what am I doing wrong?
Lyndon
Not sure where to ask this as it's my first post here. So sorry if it's posted in the wrong place :-)
I have read through all the frequently asked questions but still have been unable to resolve the issue so any help/advice would be great.
I forgot my Drive password so went through the OS reboot as suggested but it still will not accept the default user name and password, what am I doing wrong?
Lyndon
6 Replies
Replies have been turned off for this discussion
- Also look at this post: viewtopic.php?f=23&t=21134
- I never setup password recovery initially.
Lyndon - You did an OS Re-install?: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu
If not, do that. I will reset the admin password and leave your data in place
The password is reset to the factory default password: http://www.readynas.com/kb/faq/boot/what_is_the_frontview_default_login_and_password_after_a_factory_default - I did the the OS install.
What is the default password? I've tried admin with password, admin and netgear1 still no luck.
Lyndon - The default password for the NV+ v2 is password and the default password for the NV+ (v1) is netgear1. The admin username is admin for both.
The NV+ v2 has a charcoal chassis whereas the NV+ (v1) has a silver chassis. The two are quite different devices.
Sounds like there may be a problem with your /etc/passwd or /etc/shadow file or some other issue on the OS partition. It's possible a L3 tech may need remote access to investigate this issue.
Open a support case if you haven't already (if over 90 days since purchase, use the Online Submission link in my sig).
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