NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pathetic Virus Scanner
I have a RN31600 Just upgraded (15-May) to v6.7.1 How do we get the imbisiles at NetGear to stop bombing us with emails about supposedly infected files ??? Today I got more than 30 emails...
If you think emails are erroneous you could setup an email filter so they don't go into your main inbox folder.
mdgm wrote:If you think emails are erroneous you could setup an email filter so they don't go into your main inbox folder.
Or just turn off the Anti-Virus option if you don't really need it. I also get false positives from their scanner on my NAS even though Norton sees nothing wrong with the same files. I would venture to guess they just need updated DAT files to properly match actual virus signatures.
You say the Anti-virus is pathetic, so stop using it. Turn it off in the GUI, reboot the NAS and no more emails.
You can also set rules/filters in your email settings (like with Gmail or Outlook).
Getting false positive sometimes seems fair. You say you get 30 emails in 5 minutes, you may have an actual problem there...
Can you at least post an example of email you get?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
