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Retired_Member's avatar
Retired_Member
Jan 05, 2015

Private Time Machine "volume" disappears

Hello and a happy New Year,
I'm using private time machine on a ReadyNAS 104 running 6.2.2.
In general the private time machine is working fine, but there's an issue after a scheduled ReadyNAS power down.
Description:
1) Private time machine visible in Mac OS Yosemite, time machine backup working fine using "holger's time machine".
2) scheduled ReadyNAS power down at 8pm
3) scheduled ReadyNAS power up at 10am next morning
4) time machine backup scheduled for 10:10am (scheduled using TimeMachineEditor)
It should use the private time machine volume "holger's time machine" but it fails because the "host is down" from the time machine logs:
10:10:00: Starting automatic backup
10:10:00: Attempting to mount network destination URL: afp://holger@PrivateNAS._afpovertcp.local./holger's%20timemachine
10:10:30: NAConnectToServerSync failed with error: 64 (Host is down) for url: afp://holger@PrivateNAS._afpovertcp.local./holger's%20timemachine
10:10:31: Backup failed with error 18: The backup disk could not be found.
5) I logon to the Mac, open time machine system settings and press "select volumes": the private time machine volume "holger's time machine" is not listed.
6) I open the ReadyNAS local admin page and go to "backup -> time machine".
At private time machine I open the settings for account "holger" and just press the "apply" button without any change.
7) I switch back to the Mac window, go into the time machine system settings and press "select volumes" again.
Now "holger's time machine" volume is available.
8) I start a manuel time machine backup without selecting "holger's time machine" volume again and it works fine.
For me it looks like the ReadyNAS is not making the private time machines available after scheduled power off / on again.
This is not 100% true as sometimes the private time machines are still available after a scheduled power off / on. But most often only for one day (the first day) after a scheduled power off / on.
Any idea how to track this down and fix it?

14 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    This problem has not been reproducible.

    Please provide more details on steps to reproduce.

    If you can:
    1. Backup your data
    2. Verify backup is good
    3. Do a factory default (wipes all data, settings, everything)
    4. Restore data from backup

    and see if you can reproduce this problem.

    Can you send me your logs (see the Sending Logs link in my sig)?
  • Retired_Member's avatar
    Retired_Member
    Hello,
    I'm currently not having any issue with private time machine. It's running fine since I'm not doing changes to the ReadyNAS configuration (like adding users, share authorities, backup schedules, etc.).
    Yesterday I successfully recovered my Mac from private time machine.
    Is it possible that the time machine daemon is not restarted when doing changes?
    I'll hopefully have some time at the weekend to do some more testing...
    Regards...Holger
    • paulcarlucci's avatar
      paulcarlucci
      Aspirant

      I'm on 6.2.3 and this just happened to me.  I tried rebooting both the 102 and my Mac to no avail, but going in and re-applying the size limits brought it up.