NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
refles
Nov 06, 2016Aspirant
Pro 6 on 4.2.30 suddenly reported Volume dead
Hi All, I'm at a complete loss as the current issue I'm experiencing is unlike anything I can lookup. Any help or ideas would greatly greatly be appreciated as from what I can tell the data is there...
- Nov 07, 2016
refles wrote:
EJRE Installer
Crashplan
Plex
Transmission
It is almost certainly Crashplan. The Crashplan people pushed out 4.8.0 to my Pro last week, and that filled my OS partition too.
So look in /usr/local/crashplan/upgrade first. You'll likely see a bunch of failed downloads that need to be cleared out. After that you need to resolve the upgrade problem.
To get the upgrade to work on my system I had to turn off certificate checks as described here: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-4-6-0-upgrade-failing-and-solution/td-p/1066600
You can do that with
cd $home
echo "check_certificate = off" >.wgetrc
Also, if you haven't moved /usr/local/crashplan/cache you should. That can take up a lot of space.
I created a cache folder in /c/ and used the procedure here; https://support.code42.com/CrashPlan/4/Troubleshooting/Reassigning_Cache_Folder_To_A_Different_Directory
If you edit the file on a windows PC, be careful that you use an editor that can preserve linux txt file formating. I use notepad++.
refles
Nov 06, 2016Aspirant
Thanks for the reply, No, I don't have any of the power settings enabled.. so no Power Save Spindown or Power Timer, WOL.
I've been going through some fo the threads and people are posting logs, is that one of the logs when I SSH into the box? Because on the web UI, my logs all disappeared like there's no record of the disk failure other than the email notice going out saying the array died and that I started a resyncing. Its almost like hardware (?) failure? I'm logging into the web management interface ok just no real details in there that I can tell.
StephenB
Nov 06, 2016Guru - Experienced User
You could possibly migrate data to ext-formatted USB drives using the linux command line.
Did you check the fullness of the OS partition (df . -h, df . -i)?
- reflesNov 07, 2016Aspirant
StephenB,
thanks for the commands... so this is what I show, but I'm at a loss what '/dev/md0' is but one's showing 100%, which is a bit odd b/c I'm not sure what it is or does. The one I recognize is that the primary partition is of /c .. could md0 be causing this weird volume suddenly reporting dead?
df -h
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 4.0G 0 100% /
tmpfs 16K 0 16K 0% /USB
/dev/c/c 11T 5.3T 5.6T 49% /cdf -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/md0 65536 13091 52445 20% /
tmpfs 506380 1 506379 1% /USB
/dev/c/c 182845440 1090857 181754583 1% /cIs there a way via the linux cmd line to move the files via network to a new storage location?
- StephenBNov 07, 2016Guru - Experienced User
/dev/md0 is the virtual device where the operating system partitions live. Yours is full, so it needs to be cleaned. The UI (and network file access) can totally freeze if you don't take action.
What add-ons do you have installed? Are you running ReadyDLNA?
One option is to contact support at my.netgear.com - they will charge (ask about per-incident support).
You can also try to find the problem area yourself. For instance begin with
cd /var/log
du . -h
If a folder looks large, descend into it with cd, and explore further.
If the total in /var/log doesn't seem very much, then try again in /var/cache
- reflesNov 07, 2016Aspirant
Thank you for the info, In all the reading random stuff around the forum I guess I overlooked that bit and never knew about the /dev/md0 drive. And thank you for the quick guidance, I'll thumb around the directories and see what I uncover, that's a total surprise, I had no idea that's even possible.
As for apps, I'm running...
EJRE Installer
Crashplan
Plex
Transmission
but the WebUI is still quite responsive and maybe the only time it freezes is when I'm trying to turn something on or off and its just refresh the page and turn it on again and it'll work. Even now, the webUI is working fine just that the logs and all settings seem to be turned off and I can't turn them back on. But Plex and Transmission are still running perfectly and I can access them with the browser and iphone/droid apps. So from that limited experience you would understand why I haven't had as much experience playing w/ the linux command line.. I'll report back if that's ok what I can find and will see what I can clear out.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!