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Solved
Pro 6 on 4.2.30 suddenly reported Volume dead
Hi All, I'm at a complete loss as the current issue I'm experiencing is unlike anything I can lookup. Any help or ideas would greatly greatly be appreciated as from what I can tell the data is there...
refles wrote:
EJRE Installer
Crashplan
Plex
Transmission
It is almost certainly Crashplan. The Crashplan people pushed out 4.8.0 to my Pro last week, and that filled my OS partition too.
So look in /usr/local/crashplan/upgrade first. You'll likely see a bunch of failed downloads that need to be cleared out. After that you need to resolve the upgrade problem.
To get the upgrade to work on my system I had to turn off certificate checks as described here: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-4-6-0-upgrade-failing-and-solution/td-p/1066600
You can do that with
cd $home
echo "check_certificate = off" >.wgetrc
Also, if you haven't moved /usr/local/crashplan/cache you should. That can take up a lot of space.
I created a cache folder in /c/ and used the procedure here; https://support.code42.com/CrashPlan/4/Troubleshooting/Reassigning_Cache_Folder_To_A_Different_Directory
If you edit the file on a windows PC, be careful that you use an editor that can preserve linux txt file formating. I use notepad++.
/dev/md0 is the virtual device where the operating system partitions live. Yours is full, so it needs to be cleaned. The UI (and network file access) can totally freeze if you don't take action.
What add-ons do you have installed? Are you running ReadyDLNA?
One option is to contact support at my.netgear.com - they will charge (ask about per-incident support).
You can also try to find the problem area yourself. For instance begin with
cd /var/log
du . -h
If a folder looks large, descend into it with cd, and explore further.
If the total in /var/log doesn't seem very much, then try again in /var/cache
Thank you for the info, In all the reading random stuff around the forum I guess I overlooked that bit and never knew about the /dev/md0 drive. And thank you for the quick guidance, I'll thumb around the directories and see what I uncover, that's a total surprise, I had no idea that's even possible.
As for apps, I'm running...
EJRE Installer
Crashplan
Plex
Transmission
but the WebUI is still quite responsive and maybe the only time it freezes is when I'm trying to turn something on or off and its just refresh the page and turn it on again and it'll work. Even now, the webUI is working fine just that the logs and all settings seem to be turned off and I can't turn them back on. But Plex and Transmission are still running perfectly and I can access them with the browser and iphone/droid apps. So from that limited experience you would understand why I haven't had as much experience playing w/ the linux command line.. I'll report back if that's ok what I can find and will see what I can clear out.
refles wrote:
EJRE Installer
Crashplan
Plex
Transmission
It is almost certainly Crashplan. The Crashplan people pushed out 4.8.0 to my Pro last week, and that filled my OS partition too.
So look in /usr/local/crashplan/upgrade first. You'll likely see a bunch of failed downloads that need to be cleared out. After that you need to resolve the upgrade problem.
To get the upgrade to work on my system I had to turn off certificate checks as described here: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-4-6-0-upgrade-failing-and-solution/td-p/1066600
You can do that with
cd $home
echo "check_certificate = off" >.wgetrc
Also, if you haven't moved /usr/local/crashplan/cache you should. That can take up a lot of space.
I created a cache folder in /c/ and used the procedure here; https://support.code42.com/CrashPlan/4/Troubleshooting/Reassigning_Cache_Folder_To_A_Different_Directory
If you edit the file on a windows PC, be careful that you use an editor that can preserve linux txt file formating. I use notepad++.
Thank you StephenB will try that and update the thread. I remember when Crashplan suddenly stopped working last year because of an update to the way it handled security I wasn't aware about and was tons of digging around to figure out the fix. So I guess its the yearly Crashplan issue haha...
I had to travel for work so when I'm back at end of the week I'll go and do some major spring cleaning... very much appreciate sharing your experience. I wouldn't have thought that its possible a filled boot partitiion could wreck so much havoc!
StephenB Thank you so much for all the guidance, turns out the /usr/local/crashplan/upgrade folder was 2.3gb the Crashplan/Cache folder was about 400mb and system logs was only 800mb.. but was completely surprised it brought the system down!
Once I deleted the files in the upgrade folder and rebooted the system everything was functioning like normal again.
One behavior changed though, wondering if you may know.. but its not a big deal, CrashPlan Transmission and Plex seems to start as disabled everytime I reboot the NAS, is that typical behavior because it didn't do that before.. is it something simple or overlooked?
refles wrote:
CrashPlan Transmission and Plex seems to start as disabled everytime I reboot the NAS, is that typical behavior because it didn't do that before..
I don't use transmission or plex on my pro-6. I think CrashPlan is starting up normally, but I'm not sure if I restarted the NAS after I upgraded to 4.8.
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