problem update firmware RN10400

Question

Hi my nas stay in booting mode, i try to recovery with usb tool of netgear, but an error message appear : "boot from usb failed!".

I follow this procedure:

- unzip recovery usb tool

- format the usb key

- insert the last iso firmware into the folder marvell

- create the bootable usb

- insert the usb in front of nas

- restart while press and hold backup button

the nas try to boot usb key, but give the error to display

mdgm-ntgr · Answer

Which firmware did you update from and to?
&nbsp;
Try more USB keys.

mau87 · Answer

Nas sturtup appear corrupt and i try to update firmware; I don't remember which version was installed but i try to update to 6.6

mdgm-ntgr · Answer

6.6.0 or 6.6.1?Please also have a look at my PM.

mau87 · Answer

version is 6.6.0, yes i try with your procedure, but i don't understand more

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