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Forum Discussion

mau87's avatar
mau87
Aspirant
Jan 18, 2017

problem update firmware RN10400

Hi my nas stay in booting mode, i try to recovery with usb tool of netgear, but an error message appear : "boot from usb failed!". I follow this procedure: - unzip recovery usb tool - format the u...
Installation & Upgrade
problem update firmware RN10400
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 18, 2017

Which firmware did you update from and to?

 

Try more USB keys.

mau87's avatar
mau87
Aspirant
Jan 18, 2017

Nas sturtup appear corrupt and i try to update firmware; I don't remember which version was installed but i try to update to 6.6

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Jan 18, 2017

    6.6.0 or 6.6.1?

    Please also have a look at my PM.

    • mau87's avatar
      mau87
      Aspirant
      Jan 19, 2017

      version is 6.6.0, yes i try with your procedure, but i don't understand more

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