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Forum Discussion
atai1960
Jun 30, 2018Aspirant
problem with android
Hello
I have a strange problem. Since I have upgraded the firmware I can't access my ReadyNas 104 from any Android devide but I can access from windows computers.
Do you know why?
Many than...
StephenB
Jun 30, 2018Guru - Experienced User
Web access should always be working.
Perhaps install a ping app on the phone, and make sure that the phone can ping the NAS.
atai1960
Jun 30, 2018Aspirant
Done
The phone ping the NAS
- atai1960Jun 30, 2018Aspirant
After run the ping now I can see the shares but I can't open the files
- StephenBJun 30, 2018Guru - Experienced User
Are you using NAS account credentials or guest access?
- atai1960Jun 30, 2018Aspirant
for what?
I insert the NAS credentials only when I open the admin page.
I really don't understand what's happening.
I can't open the admin page from my tablet but I can open from my pc.
I can ping the NAS from my tablet and from my phone
I can see and open the file into NAS from my windows pc but not from Android device.
In this way I can't use my Sonon anymore
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