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Forum Discussion
atai1960
Jun 30, 2018Aspirant
problem with android
Hello
I have a strange problem. Since I have upgraded the firmware I can't access my ReadyNas 104 from any Android devide but I can access from windows computers.
Do you know why?
Many than...
StephenB
Jul 01, 2018Guru - Experienced User
atai1960 wrote:
for what?
I insert the NAS credentials only when I open the admin page.
Then you are using "guest" access to access the shares. Microsoft has been making some changes in how they handle guest access - I don't know if apps like ES File Explorer are following suit or not. In general, it is getting harder to access shares that way. I've been recommending moving away from guest access for a while now - using NAS account credentials when accessing the NAS shares. You could create a NAS user account for this, or just use the built-in admin account you already have. In windows you'd enter them in the Windows Credential Manager. There is a also a way to enter them in ES File Explorer (though I haven't used that particular app in quite a while - I use Solid Explorer myself).
Though the PC and Sonos issues suggest that something might be going wrong with the network. Is the PC that works connected with ethernet or wifi?
What model is the tablet? Are you using the vendor's built-in browser on the mobile devices, or have you installed Chrome or FireFox?
Also, what firmware is running on the ReadyNAS?
atai1960
Jul 01, 2018Aspirant
I have 2 pc, one connected via ethernet the other via wifi, both are working and have access to the NAS without any problem
The tablet is a Samsung SM-T805 I have installed Chrome.
The ReadyNAS is running 6.9.3
- StephenBJul 01, 2018Guru - Experienced User
Can you benchmark the NAS speed with NasTester on the PC that connects over ethernet? http://www.808.dk/?code-csharp-nas-performance
Also, did you try resetting the file permissions on the NAS shares?
- atai1960Jul 05, 2018Aspirant
How I can reset the file permission on the NAS share?
The most important issue in this moment is not only the access with android equipment but is the problem that I have when I use a mediaplayer connected via ethernet to the NAS. It happen now that after 10 minutes that I am watching a movie it stop by itself and I need to restart again from the beginning. It seams that the NAS or the ethernet has a blackout for a second and lost the connection.
Does somebody had an issue like this on the past?
- StephenBJul 05, 2018Guru - Experienced User
atai1960 wrote:
How I can reset the file permission on the NAS share?
Well, again I recommend using NAS credentials when you access the shares (easy to test, using your existing admin account on the NAS).
You can reset the file permissions by clicking on the share settings wheel, choosing "settings". Then click on "file access", and "reset". There will be a "reset permissions" button you need to click in order to confirm the change.
atai1960 wrote:
the problem that I have when I use a mediaplayer connected via ethernet to the NAS. It happen now that after 10 minutes that I am watching a movie it stop by itself and I need to restart again from the beginning.
What mediaplayer? Do you know what protocol it is using the access the NAS (likely either DLNA or SMB).
What services do you have running, and what apps are installed? Also, what firmware is running on the NAS?
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