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Mark35's avatar
Mark35
Aspirant
Apr 21, 2016
Solved

R104 - power supply working but unit dead

Hi I have a Readynas 104 about 2 years old and it has just stopped working and will not power up. The power adaptor is showing a green light suggesting it is fine but the box itself is dead. Any ideas how to solve this or should I get it looked at under warranty? Also I an thinking of replacing it with another more powererful Readynas. If I simply move the disks to the new unit will it be able to ready the raid 5 array I had setup on the R104 (4 x 3tb WD red drives)
  • The models ending in E are bundled with enterprise drives and the ones ending in D are bundled with desktop drives.

9 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Mark35,

     

    Welcome to the community!

     

    Unless the cord of the power adapter is not plugged in right to the ReadyNAS chassis, it is faulty.

     

    If you are going to move the disks to another NAS, it should be the same exact model of ReadyNAS and FW version. Take note of the order of the disks too, they should be inserted to the same bay, to their respective bays, it is best you label them. It should be done by inserting them all at the same time while the ReadyNAS chassis is powered off.

     

    Please contact support center to check the warranty of the ReadyNAS chassis.

     

    Regards,

     

     

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    You can move the disks from the RN104 to a different current generation ReadyNAS model e.g. RN214. Which ReadyNAS model were you thinking of getting?

    You should put a scratch disk (must not be from your array) in the new ReadyNAS, update it to the firmware you are running on the RN104, verify that the update completed successfully, power down, remove the scratch disk and move your disks across.

    Note if the problem is with the disks or with the OS, array or volume on the disks it will remain when moving the disks to another chassis.

    • Mark35's avatar
      Mark35
      Aspirant

      Many thanks for your reply, I am thinking or either a DS1815+ or ts-853 pro. I want to use the nas as a plex server and get it to do all the transcoding and have headroom for expansion as the amount of data I am storing is growing at an alarming rate. I know both the units I am thinking of are not Netgear but looking at the reviews they seem to fit the bill and nothing Netgear seem to have meets my needs

      • Mark35's avatar
        Mark35
        Aspirant

        I forgot to mention disk 3 in my Raid 5 array went down the day before the nas box died so I am a little worried in getting it all back

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