NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rjwerth
Jun 12, 2018Luminary
Media backup STILL duplicating files
It has been over a year and a half with this issue and still no solution!
https://community.netgear.com/t5/Using-your-ReadyNAS/readycloud-android-app-media-backup-duplicating-files/td-p/1137013...
Marc_V
Jun 14, 2018NETGEAR Employee Retired
Hi rjwerth
What firmware are you running on the NAS?
Is your iOS app on ver. 2.0.2? if you are using Desktop app have you tried reinstalling?
Regards
rjwerth
Jun 14, 2018Luminary
I'm using Android, not iOS (as mentioned in the linked thread). This problem has been an issue through several ReadyNAS versions over the last year and a half but I'm running the latest 6.9.3. The problem has been an issue for 4 different phones so it isn't device specific.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!