NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ozchap's avatar
Ozchap
Aspirant
Sep 09, 2016

OSStatus error 5

Hi community   Keep getting this error 'OSStatus error 5' when trying to log in from my wife's macbook air. Have no issue with iMac desktop & our son's macbook pro.    Want to backup her macbook ...
Other Discussions
JennC's avatar
JennC
NETGEAR Employee Retired
Sep 15, 2016

Hello Ozchap,

 

TimeMachine connects to NAS via AFP too. Maybe something needs to be adjusted with that TimeMachine of the Mac computer.

 

Just post back in case you have any updates.

 

Regards,

Ozchap's avatar
Ozchap
Aspirant
Sep 17, 2016

Hi JennC

 

I did a few tests with Applecare & confirmed that even though files can be read & written to from the 'Finder' window on the Macs, it is an access issue to the NAS drives when trying to sign in with Time Machine. Even when choosing either 'Registered User' or 'Guest' passwords seem to not be accepted.

 

I will have to go through the NAS manual to check how I can set up access with passwords to try & get this to work.

 

I will let you know how I go when I get a chance.

 

Thanks

 

Bill

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More