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Forum Discussion
Mike0509
Jun 01, 2017Follower
Ready NAS31400 issue
Hi, I have a ReadyNAS 31400 that is 3 years old and refuses to boot. I have tried everything including the factory reset button, swapping out the drives and still no use. Rang support who were ...
ctechs
Jun 01, 2017Apprentice
Assuming you were the original purchaser, the 314 has a 5 year hardware warranty, and depending on when you bought it, includes lifetime chat support. If it won't boot, you should be able to RMA it.
https://kb.netgear.com/26066/ReadyNAS-Support-and-Warranty
I'm sure someone else from netgear will chime in, but does it appear on RAIDar at all? Can you download the logs from it?
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