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Forum Discussion
cs_giuseppe
Apr 16, 2016Apprentice
ReadyNAS 316 - Out of memory #26736919
Hi,
I have a 316 with 4 WD red 6TB x-raid (raid6) that came out with the error out of memory then the nas was unreachable.
After a forced shudown and boot the nas was reachable for few minute...
- May 06, 2016
Hi all,
support Engineering analized my system and found nothing to help resolving the issue :smileysad:
The only solution is putting the nas in read only mode, backup the data and made a facory reset :smileysad: :smileysad: :smileysad: :smileysad: :smileysad:
Giuseppe
mdgm-ntgr
Apr 17, 2016NETGEAR Employee Retired
Please email me the logs zip file (see the Sending Logs link in my sig).
cs_giuseppe
Apr 17, 2016Apprentice
HI mdgm,
logs sent.
Thanks for the precious support !!!
Giuseppe
- mdgm-ntgrApr 17, 2016NETGEAR Employee Retired
Thanks for the logs.
You do have a lot of snapshots and I can see that there is a high level of fragmentation as a result.
It seems this NAS is mainly used for backups? Is it used for anything else.
We don't recommend taking snapshots on the NAS for backups from your PC. With a huge number of modifications in place to files you will get a huge amount of fragmentation.
It is better to selectively use snapshots for shares for which they are appropriate.The same applies to the bit-rot protection option (which we link to enabling/disabling CoW though they are two separate things).
Snapshots use CoW at the point in time that they are taken. With CoW when you write changes to files the changes do not overwrite the existing data so with a lot of changes in place you will get a lot of fragmentation.
I would suggest backing up your data, doing a factory default (wipes all data, settings, everything), configuring the shares appropriately and then restoring your data from backup.- cs_giuseppeApr 17, 2016Apprentice
Hi mdgm,
thanks for the reply.
Yes tha nas is used as a backup device for is big capacity, The snapshot are necessary because we need version of the original files in case of mistakes or ramsomware.
There is a possibility for deleting older snapshot putting the nas in remote support mode?
Before a factory reset I want to try all possibilities
Thanks, Giuseppe
- mdgm-ntgrApr 17, 2016NETGEAR Employee Retired
I have sent you a PM. I would suggest that you update your support case with the information that I requested.
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