NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JohnWB
Oct 13, 2019Aspirant
ReadyNAS Duo 1 Cannot delete files
I have a ReadNASDuo will will not allow me to delete any files. I can click on the file in Windows 10 windows explorer and the file disappers, but if i come out of the folder and go back in it has n...
StephenB
Oct 13, 2019Guru - Experienced User
Does your NAS run 4.1.x firmware, or does it run 5.3.x firmware?
Try resetting the file permissions for the share from the web ui. With 4.1.x firmware, you'll find a checkbox for that on the "advanced" tab of the share settings.
Check the checkbox that's shaded and then click apply in the lower right. When the operation completes, you'll see a pop-up (and it will also be in the log).
I don't have a 5.3.x system, so I can't provide a screenshot there.
Another option is to enable http as a file sharing protocol, and delete the files from your browser.
JohnWB
Oct 13, 2019Aspirant
That worked perfectly, thank you very much
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!