Forum Discussion

Aspirant

Feb 05, 2016

readyNas Pro Business to Readynas 316 disk migration problem #26429545

Hi I'm trying to follow http://kb.netgear.com/app/answers/detail/a_id/29957/~/readynas%3A-migrating-disks-from-raidiator-4.2-to-readynas-os-6-(x86) but when I try to access the disks in the new s...

ReadyNAS Backup

Bornslippy

Aspirant

Feb 05, 2016

ps the 316 is booting into 4.4.27 and I have tried the previous credentials but nothing seems to be working

mdgm-ntgr
NETGEAR Employee Retired
Feb 06, 2016
I see support is helping you with your system.
- Bornslippy
  Aspirant
  Feb 06, 2016
  I haven't heard anything from support as yet....(?)
  - mdgm-ntgr
    NETGEAR Employee Retired
    Feb 06, 2016
    Hmmm. Are you sure that case number #26124919 is correct then?
    
    I can see the agent handling the case sent an email last night, but the 316 is registered against a different profile.