Forum Discussion

Aspirant

Mar 24, 2017

ReadyNas104 - SMB not starting File Ownership problems.

Hi All, Hope you can help me out, I have a level of technical knowledge in as much as I think I know what has happened somehow, but need some help in determining what I need to do to fix the prob...

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StephenB

Guru - Experienced User

Apr 24, 2017

One option is to use paid support (my.netgear.com). Ask about per-incident.

MarkPearce

Aspirant

Apr 26, 2017

Thanks StephenB, I didn't realise that there was a per case option with support, I ws on the verge of getting support involved but decided that i would try a final factory reset.

I have managed to resolve by doing a factory reset, I was putting off doing it becuase I needed to copy off all my data first (I do have a remote backup but currently no network between the two NAS drives to restore from, so I put asside a few hours yesterday and copied all the data to a USB drive, reset to factory settings and then restored my backup and copied back my files, all now appears to be working OK.

I noticed that OS 6.7 has been withdrawn, should I be worried that I am on this version now?

Thanks for all the help and patience...

Mark

StephenB
Guru - Experienced User
Apr 26, 2017
MarkPearce wrote:

I noticed that OS 6.7 has been withdrawn, should I be worried that I am on this version now?

I took it before it was withdrawn, and so far have had no problems

I believe the issues that caused the withdrawal are already fixed in 6.7.1-Beta. I am running that on a backup NAS, and so far it is working for me. Of course there are always risks with beta.

MarkPearce

Aspirant

Apr 27, 2017

I was just querying as I get the following error in the error logs when I open the management page and I was wondering if I needed to re-apply 6.7 which is when I realised that it wasn't available anymore:

Apr 27 14:56:53 AI-NAS readynasd[2191]: Cannot open /var/lib/apt/lists/egnyte-cdn.egnyte.com_storagesync_netgear6_en-us_dists_6.7_egnyte_binary-armel_Packages
Apr 27 14:57:08 AI-NAS apache_access[6994]: Suppressed 281 duplicate messages
Apr 27 14:57:08 AI-NAS apache_access[6994]: 192.168.1.5 "POST /fsbroker/ HTTP/1.1" 200
Apr 27 14:57:08 AI-NAS apache_access[6994]: 192.168.1.5 "POST /dbbroker HTTP/1.1" 200
Apr 27 14:57:09 AI-NAS apache_access[6994]: Suppressed 2 duplicate messages
Apr 27 14:57:09 AI-NAS apache_access[6994]: 192.168.1.5 "POST /fwbroker HTTP/1.1" 200
Apr 27 14:57:09 AI-NAS readynasd[2191]: Cannot open /var/lib/apt/lists/egnyte-cdn.egnyte.com_storagesync_netgear6_en-us_dists_6.7_egnyte_binary-armel_Packages
Apr 27 14:57:09 AI-NAS apache_access[6994]: 192.168.1.5 "POST /dbbroker HTTP/1.1" 200