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Forum Discussion
Hiryu
Jan 08, 2016Aspirant
RN 102 has become very slow in transferring or accessing files
I have been using the RN102 for 2 years. It has been working well until recently. I have a 4TB HDD installed and still have 2.2TB free with the latest firmware installed Recently I have noticed the...
- Jan 10, 2016
Problem solved, actually it is probably the latest firmware 6.4.1 caused the problem
The NAS seems to be working normally after I installed the 6.4.0. But I will see if problem will recur later.
BrianL2
Jan 09, 2016NETGEAR Employee Retired
Hi thcscientific,
Which Firmware is running in your RN102 system? Either you disable AV or load the latest Beta Firmware (6.4.2 beta 2).
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
thcscientific
Jan 09, 2016Aspirant
I have a 104 running 6.4.1 and AV is on, i updated the AV and also unchecked ignor adware. Not sure which fixed it but its working better now
- BrianL2Jan 09, 2016NETGEAR Employee Retired
Hi thcscientific,
Thanks for the feedback. If in case the issue reoccurs, I suggest that you disable the AV feature.
Kind regards,
BrianL
NETGEAR Community Team - AlKerncFeb 06, 2016Aspirant
I tried to solve this problem for weeks, then found out that the Anti-Virus was the problem. After I disabled anti-virus the file transfers run much faster. Using Win 7 copying files to my NAS RN102. When will you fix this on 6.4.1 so I can run anti-virus and still be able to run anti-virus?
- StephenBFeb 08, 2016Guru - Experienced User
Artiah wrote:
Hey AlKernc don't change to the latest version. I have this one in my RN102 and with the AV still working slowly in the file access. Is much better disable the AV.
Cheers!
It's true that the AV is still not fixed (and the release notes don't claim that it is).
But there are other reasons to upgrade to 6.4.2 For instance, it includes a few important security patches.
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