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Forum Discussion
RN104 firmware 6.5.2 gmail setup
Can not get this to work .. getting frustrated. gmail side enable less secure apps testmail fails regardless /peo
polofson wrote:
I managed to download the firmware update, and can ping smtp.gmail.com ...
/peo
Download using "check for updates" on the NAS?
Yes there was a message about new software when I used admin interface
Download now ? then a reboot ...
6.5.2 is the newest production software. Are you sure that's what you are running?
Perhaps try a different email provider at a test?
Any sugestions, does neatgear have a test site ... ?
Is there any debug possibilities on the nas itself ?
Can you list the settings you are using for sending email alerts (apart from your email address and password across)?
Here's what works for me
smtp provider: smtp.gmail.com
User: myemail@gmail.comPassword: mypassword
SMTP server: smtp@gmail.com
SMTP port: 465
From: myemailaddress@gmail.com
Use TLS: checked
You can send in your logs (see the Sending Logs link in my sig) as well if you like.
when I add with myemail.gmail.com it gets prefilled with:
Email Account Privider: smtp.gmail.com:465
SMTP Server: smtp.gmail.com
User: mymail.gmail.com
SMTP Port: 465
Password: mygmailpassword
From: mymail.gmail.com
Use TLS: checked
I have also tried with custom: and used 465 as port and also 587 as port
It spins for a while and comes back with the same error
polofson wrote:
when I add with myemail.gmail.com it gets prefilled with:
Email Account Privider: smtp.gmail.com:465
SMTP Server: smtp.gmail.com
User: mymail.gmail.com
SMTP Port: 465
Password: mygmailpassword
From: mymail.gmail.com
Use TLS: checked
This is likely a typo, but just in case: the User and From fields need to be mymail@gmail.com (not mymail.gmail.com)
Yes its a typo ...
How many characters are in the username? Are any of them special characters?
17 my complete mail only lower case characters and @ and a dot (.)
Its a normal email adress as user
I'm stumped - my setup is similar, and works with no problems.
Anyway to se in logfiles what is going on, can I send private mail with sensitive info?
Sep 24 09:01:21 host=smtp.gmail.com tls=on auth=on user=mymail@gmail.com from=mymail@gmail.com recipients=mymail@gmail.com smtpstatus=535 smtpmsg='535-5.7.8 Username and Password not accepted. Learn more at\n535 5.7.8 https://support.google.com/mail/?p=BadCredentials h41sm2140491lji.28 - gsmtp' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERM
Found this in a logfile ....
It is my mistake, after looking at the logfile I logged out of gmail and tryed to login. Failed and gave me a hint that I changed password some time ago. Using new password bingo it now works.
Sorry for the confusion .. If you get the same question again, ask people to sign out gmail and test the password by signing on again.
Thanks for all support and hints ...
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