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Forum Discussion
Ready Nas Duo failure
I have a Ready NAS Duo. On the bottom it states v2 but it does not say this on the front panel so reading other posts I am confused what version I have. Last week I had a series of powercuts. When I...
CliveRichardson wrote:
I have a Ready NAS Duo. On the bottom it states v2 but it does not say this on the front panel so reading other posts I am confused what version I have.
You have the original Duo (called a v1 here).
CliveRichardson wrote:Last week I had a series of powercuts. When I re-started the Ready NAS again it powered up very noisily and failed to quieten down. It does not boot up but it just flashes / blinks. The blue Power, and green disk 1 and 2 all blink 3 times quickly, then disk 1 blinks twice more slowly, which I understand to be 'No drives detected'.
Correct.
CliveRichardson wrote:
My question is, is this more likely to be a fault with the ReadyNAS or the drives?
It could be either (or even both if there was a power surge), so it is hard to say.
Try powering down the NAS, and removing both disks. Label them by slot number as you remove them. Then power it up again diskless, and see if the RAIDar still can't find the NAS.
If RAIDar does find it, then power down again and try inserting disk 2 in slot 2. Power up, and see if the NAS boots. If it does, then immediately copy off your data. If it still detects no disks, then power down and remove disk 2.
CliveRichardson wrote:
I have read about using software to try and read the drives but I dont feel competent to try this without damaging them, and I use a Mac, not a PC so not sure they will be compatable. Should I just send the drives off to a data recovery company and get them to sort it?
I think you kind of already know the best answer here. Since you don't feel comfortable doing it yourself, then using a data recovery company is probably your best option.
If you have a friend who is more technical and has a Windows PC, then you could ask the friend if they are willing to help. We can provide more information here if that would be useful to them.
CliveRichardson wrote:
If I buy another ReadyNAS box and put my drives in it is this likly to recover my data, or will a different box want to reformat the drives as a first step, so I lose all the data?.
If you are thinking a used NAS, then you'd have to be careful to get another v1 box.
If you were to purchase a new ReadyNAS, then paid Netgear support could help you temporarily mount your disks - I don't believe this is free. This support could lead to Netgear's data recovery service. Note Netgear doesn't support any used NAS, so you'd have to purchase the NAS new from an authorized reseller. One issue here is that there isn't much inventory out there, and prices for new ReadyNAS are very high.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
CliveRichardson wrote:
I mainly use it for media storage and it has a lot of music which I could re load eventualy, and some historic videos recovered from old cine film which is not replaceable. The drive was configured as a mirrored RAID array.
Unfortunately, you've learned that RAID isn't enough to keep your data safe. I hope you can recover it - if you do, then make sure you maintain backups of your data on more than one device.
If you do decide on a used NAS, either a DuoV1 or NV/NV+ V1 will work for you. The rackmount 1000 and 1100 should, too, but most desktop users aren't really looking for a noisy rack-mount one. Several sellers on eBay are as confused as you as to what unit they have. If the front lable isn't visible in the photos, look at the rear and compare it to yours. The V2 looks very different from the back.
Thanks Sandshark, it's confusing but I have ordered a used unit from eBay which appears the same as mine so will see how I get on.
Following prevoius thread. I ended up getting the data professionally recovered from my old ReadyNAS and now have it on a Seagate flash drive.
I have purchased another (used / reconditioned) ReadyNAS Duo V1 and set it up on my system. I can see it and access it BUT I can only copy files to it, NOT folders. This applies if I am trying to copy a file from my MACbook or the new Seagate drive.
I have tried copying & pasting and drag & drop, both with the same result. It starts the process then comes up with error "The operation can’t be completed because an unexpected error occurred (error code -50)." The folder appears on the share but no files and then it stops, so I cant set it up to copy multiple folders/files. I can manually add files to the folder it's created but this is going to take forever to transfer all the data.
This happens in all the shares, even a new test one I set up.
I am using AFP mode which seem to be the only one my computer will connect in, even though I have set up CIFS and NFS on these shares. I have checked the configuration of the shares and they are set to 'read & write', and I have tried both logged in as admin and as guest. Its driving me mad.
Any suggestions?
CliveRichardson wrote:
Any suggestions?
First, look at the security mode pages and make sure you are using user security. Assuming you are, then
Go to the AFP page for the share.
- Scroll down to the "advanced permissions", and check the "automatically set permissions" checkbox.
- Set the 4 permissions underneath that checkbox to "read/write"
- Click "Apply"
Next, go to the "advanced options" tab in the share settings.
- Set the owner to nobody and the group to nogroup.
- Set the two permissions underneath that to "read/write".
- Check the "set ownership and permission..." and "grant rename and delete privileges..." checkboxes
- Click Apply
After a short wait there should be a pop-up message telling you that the operation is complete.
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