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Forum Discussion
DerekARCook
Nov 20, 2020Follower
Ready NAS Duo v2 (RND 2000) Cannot See Host on Network
Device is working perfectly on my home network, however, I can no longer find it or access it using the \\NAS-BE-D6-D8 host name, only via the IP address which will not show any hidden/private folder...
StephenB
Nov 20, 2020Guru - Experienced User
DerekARCook wrote:
the IP address which will not show any hidden/private folders.
You are perhaps a bit confused on this. You can certainly see your private folders when you access it by IP address - you just need to be using the correct credentials.
You can test this using CMD, by entering:
net use * /delete /y net use t: \\nas-ip-address\username /user:username userpassword
using the appropriate values for the NAS IP address, user name and password. That should mount the private folder for username as drive letter T. Be careful on the typing - particularly the two different slashes.
If you get this to work, then you can resolve this part of the problem by running the windows credential manager on the PC, and entering the appropriate credentials for the NAS.
DerekARCook wrote:
I can no longer find it or access it using the \\NAS-BE-D6-D8 host name,
Windows discovery has changed over the years. One way to work this issue is to
- reserve an IP address in your router for the NAS (so it is always the same)
- create an entry in the windows HOSTS file for the NAS. https://docs.rackspace.com/support/how-to/modify-your-hosts-file/
DerekARCook wrote:
https://192.168.1.129/admin/index.html. I have to select all the overide options to eventually access (there are also issues with the Windows Cerificate as well). I am using the last firmware issued (RAIDiator 5.3.13).
Yes. There is no good workaround for that. The certificate is self-signed, so windows cannot validate the certificate (meaning that it cannot verify that it is your NAS being accessed). Netgear can't give you a CA certificate, and the process of getting and installing your own is pretty complicated.
Your NAS has been end-of-life for some years, and the file sharing protocols (and HTTP protocols) it uses are dated - some are no longer considered secure. At some point you'll need to replace it (FWIW, I also have several old NAS).
- BillReadNov 29, 2020Aspirant
HI, I am having similar issues. I have two V2 Duo NAS, both little used, I bought new. and I can see they are present as they show on my WIn 10 PC under network locations. If I click on the Netgear Icon there it takes me to the standard folders the NAS came with. BUT I cannot see or access any of my own User folders. IF I right click the Icon I can get Properties, and from there the IP address. If I click that it opens a log in for Admin in my browser ( I can also change the end from admin to \shares and access those, Except i do not get access to my top level folder, only those below.) From here I can actually access some Videos or music although it can take ages to sort itself. And its all through the browser, not the Folder system of windows.
I tried solve this 3 years back. when Homegroup disappeared. I can see that the Duo still has Workgroup, as homegroup. I have tried countless things i have read online. Nothing helps...
I have used RAIDar and it reports everything is healthy on both NAS, and they are online. I downloaded the latest RAIDiator onto my PC, installed Java as needed for RAIDar, and I have tried update by going into the NAS through browser. a couple of days ago I only had to log in once, and straight in. HAve tried modifying some Windows attributes, which when didnt solve things I put back to how they were.
ALl in all its driving me mad now. I have bought a new NAS, NOT Netgear I must say, as I hate not being able to communicate with another human being directly. AND although legacy now, feel NEtgear coul easily have supplied something to make these work , and if helped people would probably eiethr gain customers, who would then buy newer products as well. And certaianly keep older customers. I have about 10 netgear products... and now disillusioned.
ALl i want is an easy way to get my Folders back.... Someone must have cracked this surely???? I should say I am not greatly technical, but muddle my way along. So the easier the better. I have screenshots
I am on firmware 4.1.16 ( from the last time i really tried re use these units) I have 5.3.13, but although i have directed the NAs to update locally twice ( once from zipped file once unzipped) it has failed. If I try update from server option it keeps failing with Cannot Access server..
Help please
Bill
- StephenBNov 29, 2020Guru - Experienced User
BillRead wrote:
I am on firmware 4.1.16 ( from the last time i really tried re use these units) I have 5.3.13, but although i have directed the NAs to update locally twice ( once from zipped file once unzipped) it has failed. If I try update from server option it keeps failing with Cannot Access server..
Let's start here. You actually have the original Duo - called the "v1" here. The labeling is confusing.
Duo v1s
- run 4.1.x firmware
- say ReadyNAS Duo on the front panel
- may have other labels that say v2
Duo v2s
- run 5.3.x firmware
- say ReadyNAS Duo v2 on the front panel
Netgear stopped manufacturing the original Duo in 2011, so your Duo is at least 9 years old, and likely older.
BillRead wrote:
... my Win 10 PC ...
Here's the next thing to address. Your Duo uses a protocol called SMB 1 to create the network shares. This is a very old protocol, and was never secure. Microsoft has been retiring it since 2017, and it is no longer enabled by default in Windows 10. To access your NAS you need to go into "turn windows features on or off" on the PC, and enable the SMB 1/CIFS client there. You will get a security warning - but you will need to enable it if you want to access your files.
BillRead wrote:
If I click on the Netgear Icon there it takes me to the standard folders the NAS came with. BUT I cannot see or access any of my own User folders.
Actually I don't think they were the folders the NAS came with. Look again at the Windows Network, and see if these icons are listed as "Media Devices" If they are, then this is actually the DLNA media server in your NAS. That will let you play music, see photos or videos, but will not give you access to the files. The "folder" names are actually media types.
In order to access the files from the network icon, the icon needs to be listed as a "computer".
BillRead wrote:
BUT I cannot see or access any of my own User folders.
After you have enabled the SMB 1/CIFS client in "turn windows features on or off", try entering \\nas-ip-address in the file explorer address bar (using the real NAS ip address of course). Be careful to use the correct slash - if you type //nas-ip-address you will end up in your browser again.
That should give you a list of the folders on your NAS. If it does, try clicking on one of them, and let us know if you can gain access to the folder (and if not, what error you are seeing).
- BillReadNov 30, 2020Aspirant
Dont follow what you emean by access from Network
You saay in order to accessfrom
You say in order to access fro
Hi its late here nad just off to bed. But wil try what you say tomorrow. The Unit just says ReadyNAs Duo on the front. But the label underneath says V2, so how do you tell? , sounds mad to me... SO I have been trying load the wrong Update?? If I have a V1 not a V2
RE SMB1 its already activated. tried ages ago. and a lot of other things I read on here. Will look agin tomorrow. I know the units are old. BUt very lightly used, and not at ll the last 3 years. Just trying get some use from them.
I actually used Raidar earlier, and the Browse button gave me my share folders. And could access the films and music. NOt sure how that would work out in streaming etc. BUt previously I could get folders ( my own share folders, I created)) show up in My PC no trouble.
Dont follow what you mean by Network Icon being calssified as computer??
Do follow what you say about Media server files though. Although nothing in them.
Where should my own share folders actually appear once things working??
Regards
Bill
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