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Forum Discussion
ReadyData 5200 OS6 6.9.5 Freezeing , kernell panic
Hi,
since upgrading the new firmware to 6.9.5 , I have a lot of freezes.
One I was able to catch on a console with information about kernel panic, 2nd one just happens.
I would like support t...
Hi Alein
RD5200 is not running OS6 FW. You can always contact Support for ReadyData issues so the experts will be able to assist you especially if it needs escalation.
You can login to my.netgear.com with the account that you have registered your RD5200 with and create a case.
Regards
Marck,
I think, that I know what OS version I use for years.
I only removed 4 last digits from the serial number.
Hi Alein
I see so you have converted the OS to ReadyNAS OS 6. Unfortunately, this conversion is not supported by NETGEAR and will not be assisted through Support. However, the community is here to help.
Regarding the issue you may want to send us a link to download your logs, (Google drive)
Regards
Alein wrote:
OK
https://mega.nz/#!W4xllSRT!88E_qAittRCmOENHCv8RfT2PwaWIJuyjrRxK2qzXrnU
https://mega.nz/#!mghHEIBa!urZ09k8m6I2jWBmEanuty6ThAvTlh42cLlhoYk7jXxcThere are some hardware issues being reported
Feb 25 15:31:47 NAS-X readynasd[6955]: 3VSB voltage in enclosure Internal is out of spec. (0.00 V). Feb 25 19:20:17 NAS-X readynasd[6955]: 3VSB voltage in enclosure Internal is out of spec. (0.26 V). Feb 25 19:20:17 NAS-X readynasd[6955]: Vbat voltage in enclosure Internal is out of spec. (4.08 V). ... Feb 26 01:10:49 NAS-X readynasd[6955]: AVCC voltage in enclosure Internal is out of spec. (0.00 V). Feb 26 01:45:18 NAS-X readynasd[6955]: System temperature in enclosure Internal exceeded safety threshold. (110 C). ... Mar 01 01:58:01 NAS-X readynasd[6955]: +3.3V voltage in enclosure Internal is out of spec. (0.00 V). Mar 01 15:14:32 NAS-X readynasd[6955]: AVCC voltage in enclosure Internal is out of spec. (0.00 V). Mar 01 21:44:28 NAS-X readynasd[6955]: 3VSB voltage in enclosure Internal is out of spec. (0.08 V). Mar 02 20:58:59 NAS-X readynasd[6955]: Fan System in enclosure Internal speed is below threshold. (373 rpm). Mar 03 05:47:12 NAS-X readynasd[6955]: 3VSB voltage in enclosure Internal is out of spec. (0.53 V). Mar 03 05:47:12 NAS-X readynasd[6955]: Vbat voltage in enclosure Internal is out of spec. (2.05 V). Mar 03 09:24:59 NAS-X readynasd[6955]: Fan System in enclosure Internal speed is below threshold. (186 rpm). Mar 03 15:42:42 NAS-X readynasd[6955]: 3VSB voltage in enclosure Internal is out of spec. (0.08 V). Mar 03 16:25:44 NAS-X readynasd[6955]: Fan System in enclosure Internal speed is below threshold. (186 rpm).
Looks like there is also something wrong with iscsi.
[Sat Feb 16 16:44:33 2019] Unable to load target_core_iblock [Sat Feb 16 16:44:33 2019] Unable to load target_core_pscsi [Sat Feb 16 16:44:33 2019] Unable to load target_core_user [Sat Feb 16 16:44:35 2019] FILEIO: Thin LUN /Purple/UFB/.iscsi/iscsi_lun_backing_store used blocks exceeded [2061583974] [Sat Feb 16 16:44:36 2019] nfsd: last server has exited, flushing export cache [Sat Feb 16 16:44:36 2019] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory [Sat Feb 16 16:44:36 2019] NFSD: starting 90-second grace period (net ffffffff88d5f440) [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392823 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392823 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392824 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392824 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392825 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392825 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392826 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392826 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392823 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392823 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392824 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392824 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392825 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392825 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Found referenced iSCSI task_tag: 17392827 [Sat Feb 16 16:45:35 2019] ABORT_TASK: Sending TMR_TASK_DOES_NOT_EXIST for ref_tag: 17392827 [Sat Feb 16 16:47:50 2019] iSCSI Login timeout on Network Portal 192.168.244.10:3260
[Tue Mar 5 09:38:10 2019] Unable to load target_core_iblock [Tue Mar 5 09:38:10 2019] Unable to load target_core_pscsi [Tue Mar 5 09:38:10 2019] Unable to load target_core_user [Tue Mar 5 09:38:12 2019] FILEIO: Thin LUN /Purple/UFB/.iscsi/iscsi_lun_backing_store used blocks exceeded [2061583974] [Tue Mar 5 09:38:12 2019] Detected MISCOMPARE for addr: ffff8800af284000 buf: ffff8800b3ac9200 [Tue Mar 5 09:38:12 2019] Target/fileio: Send MISCOMPARE check condition and sense [Tue Mar 5 09:38:13 2019] nfsd: last server has exited, flushing export cache
There are other errors in readynas.log and system.log.
I don't know what the root cause here is, or what is needed to fix it. Have you seen the hardware faults before?
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