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Fuskie's avatar
Fuskie
Aspirant
Jun 25, 2017
Solved

ReadyNAS 102 Firmware v6.7.1 does not recognize USB 3.0 external hard drives.

 

I have a pair of 5TB external drives connected via the USB 3.0 to my ReadyNAS 102 (v6.7.1), which has a pair of RAID 1 5TB drives inside.  I don't see the external drives when I manage the NAS.  What am I doing wrong?  I thought it should have been plug-n-play.  The drives mount when connected directl to a PC.  I just can't see them through the NAS 102.  I've upgraded to the most recent firmware.

 

Thanks for the help.

 

Fuskie

ReadyNAS Backup
  • Fuskie's avatar
    Fuskie
    Jun 25, 2017
    StephenB wrote:

    6.7.5?

     

    What model drives?  Are you powering them externally?  How are they formatted?

    v6.7.4.  Update isn't offering a 6.7.5.  Both drives are formatted NTFS.

     

    Stupid me though, turns out the power strip they were plugged into was turned off.  Problem resolved.

2 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jun 25, 2017
    Fuskie wrote:

    I've upgraded to the most recent firmware.

     

    6.7.5?

    Fuskie wrote:

    I don't see the external drives when I manage the NAS.  

    What model drives?  Are you powering them externally?  How are they formatted?

    • Fuskie's avatar
      Fuskie
      Aspirant
      Jun 25, 2017
      StephenB wrote:

      6.7.5?

       

      What model drives?  Are you powering them externally?  How are they formatted?

      v6.7.4.  Update isn't offering a 6.7.5.  Both drives are formatted NTFS.

       

      Stupid me though, turns out the power strip they were plugged into was turned off.  Problem resolved.

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