ReadyNas 102 Replicate

Hello,

I have been using a readynas 102 for a few years and was backing up every day using 2 external hard drives on alternate days. I found that after an update the backup stopped working and after several unsuccessful and expensive visits from an IT tech I just started to do a regular copy and paste which due to the amount of data is now impractical.

I was advised to use replicate and put another Nasserver 102 at home which sounds good as I have an offsite copy safely at home.

The new one is setup and updated to 6.6.1, the original 6.6.0 software.

I have been told by Netgear that because both servers are using version 6... software I can access and setup replicate using my Mynetgear user name and password. It does not work. Ihave a case open but due to the time between do this and do that it is like watching paint dry.

After I updated the new server to ver6 I have noticed that the remote tab under cloud has now disappeared and aside from a few others replicate is still there.

When I turn it on I cannot log in with my normal details and when I try to register it bounces me to remote.netgear page to fill in all my details and then says username or password already used, no matter what I put in.

I seem to be chasing my tail. 

I hope someone can help as I hate not having up to date backups.