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simani's avatar
simani
Aspirant
Mar 15, 2017

ReadyNAS 102 won't start after 6.6.1 update

Hello,

 

Today I finally decided to upgrade my firmware on ReadyNAS 102 to the suggested 6.6.1 (I've been having the popup for some time now but since I've had problems after each and every upgrade, I was a little bit afraid to do it this time). And to my surprise, this time was no exception :)

 

I can't access anything on my RN102 : no admin page, no ssh, no access through windows shares, and it doesn't respond to ping requests.

 

Last time was because I symlinked some app folders I wasn't supposed to, but this time I tried to make sure it wouldn't be the case. I have no clue what the cause of the problem might be, help please !

 

Have a nice day all,

Salim

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which firmware did you update from?

     

    Which services are you running?

     

    Which apps do you have installed?

    • simani's avatar
      simani
      Aspirant

      I don't remember which version it was :/ It was 6.5.something

       

      Good news though, I just got home and since I couldn't reboot (via ssh or admin or physical buttons), I tried unplugging the power adapter, replug, and it now seems to work ! I'm in 6.6.1.

       

      Weird though, I noticed that each time I try to soft reboot, it fails and gets stuck. I always have to unplug/replug to get it to start again.

      Maybe something preventing the shutdown process to end...

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You could send in your logs if you like (see the Sending Logs link in my sig).

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