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Forum Discussion
yahtzee
Oct 06, 2018Tutor
ReadyNAS 102
i have an NTFS usb drive attached to the rear usb port in my readynas, It won't mount. Any suggestions? i have reformatted it so it is clean.
StephenB
Oct 07, 2018Guru - Experienced User
- What firmware are you running on the NAS?
- Is the drive powered from an AC adapter, or is it using a power brick?
- Does it have multiple partitions?
- Have you tried the front USB port?
- yahtzeeOct 07, 2018TutorFirmware is 6.4.0 (don’t want to upgrade yet, when I upgrade it usually fails)
Drive is powered from an AC adapter
Single partition
Front usb has another drive plugged in that does mount- StephenBOct 08, 2018Guru - Experienced User
Since it could be a USB port failure, you should first try swapping the two drives, and see what happens. Properly eject the front-port drive of course.
Netgear did upgrade the Paragon drivers (which are used for NTFS-formatted drives) after 6.4.0, so I think upgrading is the logical thing to try. Some of these changes were made in around 6.5.x, You'd need to upgrade to 6.5.2 before moving forward to current releases anyway. So if both ports are functioning, upgrading to 6.5.2 would be the next step.
- yahtzeeOct 14, 2018TutorI did a restart and now the front USB drive mounts. The odd thing is that it was formatted on my Windows PC and it mounts and shows as 4 differently named hard drives, although they all seem to be the same HD
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