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Forum Discussion
Martok867
Apr 23, 2015Aspirant
ReadyNAS 104 will not shutdown
ReadsyNAS 104
4 x 2TB
Unit will not shutdown or reboot even if I leave it for 12 hours.
I have to pull the plug and restart it this way - not a good option.
Any ideas?
No apps running, nothing special as this is just a storage device for streaming videos and the like.
No streaming is taking place at the time..........
Thanks
4 x 2TB
Unit will not shutdown or reboot even if I leave it for 12 hours.
I have to pull the plug and restart it this way - not a good option.
Any ideas?
No apps running, nothing special as this is just a storage device for streaming videos and the like.
No streaming is taking place at the time..........
Thanks
26 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredSo it is still stuck on 90%?
- atai1Aspirantyes it was after 18 hours.
No I have switched off unplugged the power cable and it works normally but I don't know for how long - StephenBGuru - Experienced User
Sorry - I was assuming that you were running the disk test from the web UI - but you were running the boot menu.atai1 wrote: The problem is that I can't do nothing because I have no access now at the NAS (probably because is doing the disks test).
The only way to go out from this step I believe is power off the NAS pulling again the power plug
I suggestatai1 wrote: ...it works normally but I don't know for how long
-downloading the logs again, and taking a look at the SMART statistics
-scheduling an on-line disk test for each volume (which will reduce performance a bit, but will keep your data available).
-disable disk spindown (if it is enabled). The drives will spin down during the on-line disk test (surprising but true), which will slow the test down.
Are you running plex? (I know you said "no apps" - just want to confirm). - atai1AspirantThanks for the answer.
Just an update about the system situation:
I have done a test, it seems that the system works properly if I use the NAS, so I have run a ping/t of the NAS IP address and now the RN104 is working properly.
Regarding your suggestion I have first download the log and attached you can see the SMART history log file
For the second point could you please let me know how to do it?
The disk spindown has been always disable
There is only one app running and is transmission
model serial realloc_sect realloc_evnt spin_retry_cnt ioedc cmd_timeouts pending_sect uncorrectable_err ata_errors timestamp time
-------------------- -------------------- ------------ ------------ -------------- ---------- ------------ ------------ ----------------- ---------- ---------- -------------------
WDC WD10EFRX-68JCSN0 WD-WCC1U4968420 0 0 0 -1 -1 0 0 0 1421601375 2015-01-18 17:16:15
ST3000DM001-1CH166 Z1F0YLF7 0 0 0 0 0 0 0 0 1426097097 2015-03-11 18:04:57 - af8GuideI have the same issue. Sadly, 6.2.3 has made it worse than before. I'm just going to disable the virus checker to see if that has any effect. The drive locked at shutdown yesterday and then in use today. I'll upload log files.
- atai1AspirantTonight watching a movie it stop 3 times. I don't believe is a matter of the disk.
Something happen that lock the drive even if I am using the NAS.
And this started only after the updating to 6.2.3
Is there a way to go back to 6.2.2 just to understabd is the matter is this? - mdgm-ntgrNETGEAR Employee RetiredYou can install 6.2.2 via the web admin interface.
Go to System > Settings > Update, click the Install Firmware button and browse to where you have downloaded the 6.2.2 firmware to, select it and follow the prompts. - atai1AspirantJust an update about the problem.
Yesterday I have disable the virus checker following the test that is doing af8 and last night I didn't have any issue.
The system start at the specific time and power down at midnight at the time scheduled; when it was on I tryed several time to press the power button and it worked normaly.
Also the system had work normaly without any lock show me the data and let me see the movies.
The system is still on 6.2.3
I will countine to check on the next days what happen - atai1AspirantTonight an other lock even if I have disabled the virus checker, so I decided to move back to 6.2.2 and see what happen.
I will keep you informed - af8GuideSo far, with virus checker disabled no lock ups but will keep monitoring.
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