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Forum Discussion
Martok867
Apr 23, 2015Aspirant
ReadyNAS 104 will not shutdown
ReadsyNAS 104
4 x 2TB
Unit will not shutdown or reboot even if I leave it for 12 hours.
I have to pull the plug and restart it this way - not a good option.
Any ideas?
No apps running, nothing special as this is just a storage device for streaming videos and the like.
No streaming is taking place at the time..........
Thanks
4 x 2TB
Unit will not shutdown or reboot even if I leave it for 12 hours.
I have to pull the plug and restart it this way - not a good option.
Any ideas?
No apps running, nothing special as this is just a storage device for streaming videos and the like.
No streaming is taking place at the time..........
Thanks
26 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredCan you send me your logs (see the Sending Logs link in my sig)?
- Martok867AspirantWill do when I get home, currently at work.
Cheers - atai1AspirantI have more or less the same problem.
I have a ReadyNAS RN104 with 2 disks (2TB and 3TB).
It seems that after the software updating to 6.2.3 something doesn't works.
After some minitues of inactivity the system look like freeze; I can't ping the NAS anymore and the power button don't work for shutdown the system and the only way is to pull the plug and restart it.
Only one app running (transmission) - mdgm-ntgrNETGEAR Employee RetiredCan you send me your logs (see the Sending Logs link in my sig)?
- mdgm-ntgrNETGEAR Employee RetiredSo your system was working fine back on 6.2.2?
I suspect that your lockups are probably different then.
Can you run the Disk Test boot menu option? - atai1AspirantOf course can be a case but I didn't have this problem before the system update
How I can find the Disk Test boot menu option?
Found and running.
Why do you think can be something related to the hard disks? - mdgm-ntgrNETGEAR Employee RetiredSystems exhibiting the lockup problem tend to also have had that problem on 6.2.2.
Looking at your logs I think it is worth checking to see if there is a problem with a disk. - atai1AspirantAfter 7 hours the Disks test is still running and now is fixed to 90% since long time.
What I can do now? - StephenBGuru - Experienced User
Do you have disk spindown enabled?atai1 wrote: After 7 hours the Disks test is still running and now is fixed to 90% since long time.
What I can do now?
If so, disable it, and wait somewhat longer. Perhaps also look at the SMART stats and see if there are any errors so far. - atai1AspirantThe problem is that I can't do nothing because I have no access now at the NAS (probably because is doing the disks test).
The only way to go out from this step I believe is power off the NAS pulling again the power plug
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