I have a ReadyNAS 1100 running RAIDiator 4.1.14 with 4 2TB Seagate drives.It was running fine when I went to bed and when I got up it had a blue blinking light.RAIDar does not see it unless I remove the drives in which case the chassis boots.I tried the drives in another working chassis and get the same blinking blue light.No, I don’t have a backup (or rather my brother doesn’t).Are we hosed? :cry:

Hi 6speed1, Please contact support center before doing that OS reinstall and/or any boot option from the boot menu. Inserting cloned disk does not mean it will work with the remaning disk right away, there are some steps needs to be don after that like rebuilding the raid with the cloned disk and the other ones. If you are trying to keep data instact or recover the data, contact support. Regards,

I can only see three disks in the NAS (disks 2, 3 and 4) and one of the disks I do see has 48 ATA errors.Are all four disks in the NAS?

So after some help from mgdm, I cloned the failing drive and replaced the bad drive. Raidar shows the system as up and healthy but the system led is still blinking slow blue and the drive LEDs are not on. I also can not access from Windows or a web browser. So before I call tech support do you all have any ideas I should try first and what can I do to make sure my tech support call is as successful as possible? Thanks :)

Hello 6speed1, That may be not done yet after inserted the cloned disk I think there is something else left to do. PM back mdgm for next step. Regards,

ReadyNAS 1100 BLOD (Blue Light of Death)

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mdgm-ntgr
NETGEAR Employee Retired
Jul 15, 2015
Sent you a PM.
mdgm-ntgr
NETGEAR Employee Retired
Jul 16, 2015
I can only see three disks in the NAS (disks 2, 3 and 4) and one of the disks I do see has 48 ATA errors.

Are all four disks in the NAS?
6speed1
Aspirant
Aug 12, 2015
So after some help from mgdm, I cloned the failing drive and replaced the bad drive.

Raidar shows the system as up and healthy but the system led is still blinking slow blue and the drive LEDs are not on. I also can not access from Windows or a web browser.

So before I call tech support do you all have any ideas I should try first and what can I do to make sure my tech support call is as successful as possible?

Thanks :)
- JennC
  NETGEAR Employee Retired
  Aug 14, 2015
  Hello 6speed1,
  
  That may be not done yet after inserted the cloned disk I think there is something else left to do. PM back mdgm for next step.
  
  Regards,
  - 6speed1
    Aspirant
    Aug 15, 2015
    Thanks for the suggestion. :)
    
    Turns out that the reset switch is either broken or stuck so my brother will have to fix that first before I try to fix it.
    
    I 90% sure there is still an issue with the disk set because he has another 1100 that is working. I put the 4 disks from this 1100 in the working 1100 and get the same blinking blue light.
    
    My next step is to try an OS Re-install for grins which is how I figured out the button is stuck.
    
    Also, this support page mentions the abilty to do an offlne disk test but doesn't say how to do it.
    
    Ideas?

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ReadyNAS 1100 BLOD (Blue Light of Death)

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