Forum Discussion

Aspirant

Jul 15, 2015

ReadyNAS 1100 BLOD (Blue Light of Death)

I have a ReadyNAS 1100 running RAIDiator 4.1.14 with 4 2TB Seagate drives. It was running fine when I went to bed and when I got up it had a blue blinking light. RAIDar does not see it unless I ...

Booting

6speed1

Aspirant

Sep 05, 2015

JennC wrote:
Hi 6speed1,

Please contact support center before doing that OS reinstall and/or any boot option from the boot menu. Inserting cloned disk does not mean it will work with the remaning disk right away, there are some steps needs to be don after that like rebuilding the raid with the cloned disk and the other ones. If you are trying to keep data instact or recover the data, contact support.

Regards,

Will do.

Thanks for the info.

6speed1

Aspirant

Nov 04, 2015

I opened case # 25998925. :)

JennC
NETGEAR Employee Retired
Nov 05, 2015
Hello 6speed1,

Good to hear you have contacted support already, however, I checked the case you opened and it appears there is no serial number linked to it with model number RND4450. Please make sure to register the product's serial number as that is important when contacting support. RND4450 is a ReadyNAS NV+ while the model you mentioned here is ReadyNAS 1100.

Also, the case you opened is empty, there is no message but just the title. Please note that support may require you to purchase data recovery service too.

Regards,