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ReadyNas 312 Backup Job folder not connecting
I have setup a readyNas 312 on a small network of 6 pc's and all but one are connecting and backing up smoothly. However the one that is not connecting is proving a challenge for me to know what the i...
Thanks for your response.
I shall double check this the next time I am in at the office and see if it makes any difference. It may be a possibility as its been a while since I've checked the share settings on the NAS.
I shall double check this the next time I am in at the office and see if it makes any difference. It may be a possibility as its been a while since I've checked the share settings on the NAS.
Its been a while but I am still having this issue with one PC on a small network and I cannot seem to find a way for this to work.
I do think its the PC that is the issue but am not sure.
What should be the premissions on the actual folder? I am unfamiliar with PC permissions as I am myself Mac based but I am wondering if the permissions are correct for the folder would it be possible that something within the folder itself could be causing this issue. I may be clutching at straws but I am frustrated that I cannot resolve this.
Any thoughts anyone?
Do you have a log on/password set on the backup job? Normally that would be the PC user log on (or the PC folder being backed up would have broad permissions).
On the PC you'd right click the shared folder to see the file permissions. The basic concept is similar to the Mac.
Hello Stephen, Many thanks for taking the time to respond.
"Do you have a log on/password set on the backup job?"
I have set this particular PC up the same as teh other five and none of them use the log on to access the folders being backed up. I can try it for this one possibly to see if it makes any change.
"On the PC you'd right click the shared folder to see the file permissions. The basic concept is similar to the Mac."
The folder in question is set to share by the process you mention. I have used the Advanced Sharing tab to allow Everyone to access.
I have tried setting up other folders to be backed up to the readynas but none of these connect either. I am trying to locate where the issue is be it with something to do with the readynas backup setup or the PC connection.
Is it possible to do a backup from the PC to the readynas at all to see if the connection works in the other direction? In some ways this may be possibly preferable for the users in question.
AnthonyO wrote:
"Do you have a log on/password set on the backup job?"
I have set this particular PC up the same as teh other five and none of them use the log on to access the folders being backed up. I can try it for this one possibly to see if it makes any change.
Perhaps I am confused, but I was thinking your problem is that the NAS can't access the PC folder when the backup job runs. Not that the PC can't access the NAS.
So I was talking about the credentials specified in the backup job, not the PC setup.
In general, if the NAS can't reach the PC folder the usual possibilities are
(a) that the PC is actually off when the backup job runs
(b) that the backup job has the wrong credentials for the PC
(c) that there is a name resolution issue of some kind (to troubleshoot use the IP address of the PC instead of the name).
(d) that the sharing permissions on the PC don't allow access
(e) that the file permissions on the PC don't allow access
Note that Windows (and I think Macs) have independent permissions for files and network access. The most restrictive permissions apply (so both need to be set to allow access).
Is it possible to do a backup from the PC to the readynas at all to see if the connection works in the other direction? In some ways this may be possibly preferable for the users in question.
Yes, and I do this myself. I use the NAS backup jobs to back up the NAS itself, but I use PC tools to back up the PCs to the NAS.
The simplest way is to enter \\nasname\sharename into windows file explorer, and see if they can drag-drop into the NAS folder.
There are several PC backup tools that support using a network share as a destination. I use Acronis TrueImage on my PCs. The PCs wake up on schedule, and back themselves up to the NAS. It is also possible to cobble together a robocopy script that does this.
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