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Forum Discussion
jmegner
Apr 15, 2017Aspirant
ReadyNAS 314 says "Volume data is degraded", but no errors in logs or disk reports
I have a RN31400. In the web interface, Admin page, System tab, it says "Status: Degraded". It's been saying that for a while. In the Volumes tab, it shows I have one RAID 5 volume with 3 disks...
- Apr 18, 2017
You only have 3 of your 4 disks installed. That's why it is showing degraded. If the disk you removed is faulty you'd need to add a new good disk. Until a replacement disk is added and the resync completes your volume will remain degraded and very vulnerable to any disk failing.
Is your backup up to date? If not, you may wish to update that as your next step.
jmegner
Apr 18, 2017Aspirant
I have emailed the zip of the logs according to the instructions in your signature. Thanks!
mdgm-ntgr
Apr 18, 2017NETGEAR Employee Retired
You only have 3 of your 4 disks installed. That's why it is showing degraded. If the disk you removed is faulty you'd need to add a new good disk. Until a replacement disk is added and the resync completes your volume will remain degraded and very vulnerable to any disk failing.
Is your backup up to date? If not, you may wish to update that as your next step.
- jmegnerApr 20, 2017Aspirant
Thanks so much for your help.
>You only have 3 of your 4 disks installed.
Wow, I have no memory of a 4th disk, but my Newegg order history from years ago does show 4 disks, not 3. What log helps show volume information like how many disks are expected, and so on?
- mdgm-ntgrAug 21, 2017NETGEAR Employee Retired
Logs like mdstat.log for example.
- jmegnerAug 21, 2017Aspirant
Ah, thanks.
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