Forum Discussion

Aspirant

Apr 12, 2015

ReadyNAS 3200 boot Could not find external flash device

I have a ReadyNAS 3200 and when I attempt to boot nothing happens. When I connect a serial console I can see the unit cannot find whatever boot flash device is looking for.

I have used the USB Recovery and tried different USB sticks, but I am sure the original stick should be fine as it boots from it, but perhaps there is a missing file from the USB
The files on the USB are:
initrd.gz
kernel
ldlinux.sys
RAIDiator-x86-4.2.24
syslinux.cfg

Here is the error on the console:
SYSLINUX 3.73 2009-01-25 Copyright (C) 1994-2008 H. Peter Anvin
Loading kernel............................................
Loading initrd.gz...........................................ready.
▒Searching for external boot flash device...Could not find external boot flash!
ERROR: Could not find external flash device!!
/bin/ash: can't access tty; job control turned off

Am I missing some files? I don't care about the data on the unit at this time so whatever method to get it going again I am fine with.
Thanks

Paul Aviles

Booting

26 Replies

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paviles
Aspirant
Apr 13, 2015
Yes I used "usbrecovery.exe", which I guess deleted the flash.

I just called support and they told me I needed a contract even though the unit is under warranty until Sep of 2015.
mdgm-ntgr
NETGEAR Employee Retired
Apr 13, 2015
This appears to be a hardware issue to me from all that you've said and an RMA is required.

I've let support know that now.
paviles
Aspirant
Apr 13, 2015
OK thanks, I will call it in again.

Paul
Jedi_Knight
Tutor
Apr 13, 2015
Look like USB Flash drive (hardware) or it content went bad. You can removed the USB Flash inside RN3200/4200 and create a new one with correct raidiator image. Ping skywalk if needed urgent
paviles
Aspirant
Apr 14, 2015
JK, I contacted Skywalker... waiting now, it not I will call NG tomorrow for an RMA.

Thanks

Paul
Jedi_Knight
Tutor
Apr 22, 2015
Paul: check your PM.