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Forum Discussion
ReadyNAS 516 Firmware Update Failed and Will Not Boot
Model: ReadyNAS 51600
This morning our ReadyNAS 51600 stopped communicating on the network. It was not prompted by any admin work. We were able to view it on the network and see the Netgear sta...
BHeinlein wrote:
This is the procedure I was planning to follow https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool. Is is safe to use this tool on this drive with 6.9.2 firmware?
It's the wrong tool and it would likely do damage. You need the OS-6 USB recovery. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
But first I would remove the disks (labeling them by slot) and try powering up the NAS. See if it gives you a "no disks" status and is detected by RAIDar. If it does, then try doing a factory install with a single scratch disk (not part of the array, and something you are willing to have reformatted). If both of those steps work, then it's not the flash memory - it's something corrupted on the disks. USB recovery won't help in that case.
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