Forum Discussion

Tutor

Jan 26, 2016

Solved

Readynas 6.4.1 DLNA issue - duplicated folders and missing elements

Hi. I'm an old user of Readynas, starting with the Duo and now I have a Readynas 314. The main use is for streaming content to DLNA clients and I have about 2TB of video and music files. Recently...

Streaming Video & Audio

BrianL2
Jan 31, 2016
Hi Seur18,

With this current network setup, will it be okay if you will disable the device DLNA service and have the DLNA (disabled/enabled) on the share/s too? I hope you could give it a try.

Kind regards,

BrianL
NETGEAR Community Team

Seur18

Tutor

Jan 31, 2016

Hi Brendanm.

I have tried that you said but no luck. I have disables the teaming and disconnect one nic but the DLNA clients can view the duplicated root folder.

The clue is that the two folder don't have the same items but I can't figure what video go to what folder. If that was a network issue the two folders must contain the same items, is't it?

BrianL2

NETGEAR Employee Retired

Jan 31, 2016

Hi Seur18,

With this current network setup, will it be okay if you will disable the device DLNA service and have the DLNA (disabled/enabled) on the share/s too? I hope you could give it a try.

Kind regards,

BrianL
NETGEAR Community Team

kohdee
NETGEAR Expert
Feb 01, 2016
Do you have snapshots + "Allow Snapshot Access" enabled?

Try turning off Allow Snapshot Access and rescanning.
Seur18
Tutor
Feb 01, 2016
Hi BrianL.

I just disable DLNA on the share and then disable the service while I keep the only one nic network configuration. After that I have reenabled it and now the duplicated root folder issue is gone, when I browse to the nas I only see the content of the folder like before.
I have back to the adaptative bind and after rescan I have all like before, for this reason I suppose that the problem is solved.

Thanks.

Best regards.
Seur18
Tutor
Feb 01, 2016
Hi kohdee.

No I haven't snapshots on the nas, this cannot be the issue but thank you for the interest.

Best regards.
BrianL2
NETGEAR Employee Retired
Feb 01, 2016
Hi Seur18,

We're glad that it's solved now. It seems strange that folders duplicated while the system is in adaptive load balancing setup. We look into this and investigate if this is a really a problem.

Kind regards,

BrianL
NETGEAR Community Team
Seur18
Tutor
Feb 05, 2016
Hi all.

I have replicated the issue and It's not related to network. If you enable dlna on a share for all type of contents and then change it to, for example, video and audio, when it rescan you will have to see the duplicated root folder. After that you have to disable dlna on this share, then the service and then reenable it for all type of content to return back to the previous state.

Best regards.