NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 6.6.0 will not recognise USB storage device when plugged in
Since updating to firmware 6.6.0, Readynas will not recognise my USB external storage device when I plug it into the fron USB port unless I reboot the ReadyNAS. Is this a bug in the new firmware. Doe...
I have the same issue after updating firmware to version 6.6 from 6.5.1.
My usb strorage device is Buffalo's 1TB Model, HD-PNT1. I also tried connecting other several devices to the NAS. The NAS however doesn't recognize all of them.
Rebooting the system, even if the NAS recognize the storage device, I can't enable SMB for the external device. Other protocols can turn on.
Any help would be apreciated.
thank you!
Hi Sinji,
Reports are still being investigated as they vary from case to case.
For the meantime, I would like to verify your general usage for the USB storage? Does it take part on a back-up job of the NAS? If yes, connect the USB temporarily to one of your computers within the same network of your ReadyNAS and create a new back-up job for it.
Since there is an ongoing investigation of it, it might be a good idea if you can register your device to see if it still has support from NETGEAR. Please go to my.netgear.com for the registration.
Regards,
We are having the same issue. USB drive is a Segate 1TB.
We are having the same issue with a RN31400|ReadyNAS 300 Series 4-Bay,
USB drive is a Seagate expansion portable 1TB USB 3.0
This issue has only occured since installing firmware 6.6.0 upgrade from firmware 6.5.2
Hello Netgear. Is something being done about this problem? Thanks.
Ildefonse wrote:
Hello Netgear. Is something being done about this problem? Thanks.
Yes, the engineers are aware of the issue. They are working on a fix for it.
Hi
Can we get an update on when Netgear think they will have a fix for this issue
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
