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tgl's avatar
tgl
Aspirant
Nov 20, 2017
Solved

ReadyNAS 6.9.0 kernel(?) crash

My ReadyNAS, recently upgraded to 6.9.0, froze up sometime early Sunday.  I didn't notice until various rsync jobs started failing.  On investigation, it responded to "ping" but little else --- I could not ssh into it, nor connect to the admin webpage, nor of course rsync.  Some of the rsync jobs didn't return failure but just hung for many hours, suggesting that enough of the TCP stack was alive to prevent connection timeouts.  When I went to look at the box, I found its display lit up and showing "__dentry_kill+5c", which looks suspiciously like part of a kernel stack traceback.

 

I force powered it off by holding down the power button for 5 sec, and then rebooted it and it seems to have come back fine.  But there's something not quite right about 6.9.0.

  • tgl's avatar
    tgl
    Mar 18, 2018

    I have not seen this problem since updating to 6.9.1 on 30-Nov.  That's long enough to let me say pretty confidently that the issue is fixed.  Thanks!

5 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi tgl!

     

    It's good to hear that your NAS is back and working fine.

     

    You may want to check and try updating the NAS to OS 6.9.1; few changes were made and fixed on the ReadyNAS system.

     

    It would be great if you can provide us feedback if ever you have decided to update.

     

     

    Regards

    • tgl's avatar
      tgl
      Aspirant

      Marc_V wrote:

       

      You may want to check and try updating the NAS to OS 6.9.1; few changes were made and fixed on the ReadyNAS system.

      Thanks for the note, but when I click "check for updates" on my ReadyNAS, it claims it's fully up to date.  I see the 6.9.1 announcement is dated just a couple days ago ... maybe it hasn't actually propagated to all the download servers yet?

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        You may want to try to update your ReadyNAS locally.

         

        Here is the link for the firmware update, please download the x86 version for your RN314.

        To update your ReadyNAS locally, please follow the steps on "To locally update ReadyNAS OS 6 firmware via the Admin Page:"

         

         

        Regards

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