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ReadyNAS died, how to get data?
Hey everyone. My ancient ReadyNAS is no longer accessible. This is an old, old platform so I'm not interested in fixing this device, but I would like to get my data off. Any suggestions for (a) any ...
GregSWI wrote:
You mentioned a USB/SATA adapter. When I searched the community I could only find references to Windows based software to read the Unix format. Are you aware of any solutions that work for Mac OS?
https://www.r-studio.com/data_recovery_macintosh/ ought to work (though I am not a Mac user, so I have no personal experience). You should be able to download and test it for free (paying for it only if it finds your files). Actual recovery will require paying for it.
GregSWI wrote:
Support asked for the logs. But this version of ReadyNAS is so old (it was no longer upgradable), I get a security error when trying to access the admin page so I cannot get the logs and support won't help any further if I can't send the logs.
If you are seeing the SSL/TLS protocol mismatch error, then you can regain access to Frontview using an old version of FireFox. You need to immediately reconfigure it to not autoupdate after installing it. I know that FireFox 94.0.2 will connect (likely many other old versions will also).
- https://support.mozilla.org/en-US/kb/install-older-version-firefox
- https://ftp.mozilla.org/pub/firefox/releases/94.0.2/mac/en-US/
Once in, you can try troubleshooting your file acess issue. You could enable FTP and use an FTP client like FileZilla. Note it will use FTPS by default (which will require you to either find the option to allow TLS 1.0, or adjust the protocol to explicitly use ordinary FTP).
GregSWI wrote:
Hey everyone. My ancient ReadyNAS is no longer accessible. This is an old, old platform so I'm not interested in fixing this device, but I would like to get my data off. Any suggestions for
(a) any way to directly mount the disk to a Mac for a one time copy?
or
(b) any recommendations for a data recover service?
- What NAS model is this and what firmware is it running (RAIDar will tell you both)?
- How many disks are in the RAID array? If you can attach them to the PC with USB/SATA adapters or a multibay enclosure, then you could use RAID recovery software to offload the data.
Thank you StephenB.
I'll give the old version of Firefox a shot. I run into challenges with Mac OS not allowing old versions to run so a little bit of a rock and hard place. But will start there.
You mentioned a USB/SATA adapter. When I searched the community I could only find references to Windows based software to read the Unix format. Are you aware of any solutions that work for Mac OS?
Thanks again.
GregSWI wrote:
You mentioned a USB/SATA adapter. When I searched the community I could only find references to Windows based software to read the Unix format. Are you aware of any solutions that work for Mac OS?
https://www.r-studio.com/data_recovery_macintosh/ ought to work (though I am not a Mac user, so I have no personal experience). You should be able to download and test it for free (paying for it only if it finds your files). Actual recovery will require paying for it.
Awesome, thanks again!
I'm currently pursuing the old browser and FTP suggestion but will go to the dock approach if that doesn't work out.
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