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JohnWB's avatar
JohnWB
Aspirant
Oct 13, 2019

ReadyNAS Duo 1 Cannot delete files

I have a ReadNASDuo will will not allow me to delete any files. I can click on the file in Windows 10  windows explorer and the file disappers, but if i come out of the folder and go back in it has not been deleted.

 

Also, I when I check on browse is RAIDar it says Windows cannot access 192.168.1.12

 

I can access and watch the files on my Apple TV 4K over ethernet without any problems, I just cannot delete the files when i have watched them.

 

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Does your NAS run 4.1.x firmware, or does it run 5.3.x firmware?

     

    Try resetting the file permissions for the share from the web ui.  With 4.1.x firmware, you'll find a checkbox for that on the "advanced" tab of the share settings.

    Check the checkbox that's shaded and then click apply in the lower right.  When the operation completes, you'll see a pop-up (and it will also be in the log).

     

    I don't have a 5.3.x system, so I can't provide a screenshot there.

     

    Another option is to enable http as a file sharing protocol, and delete the files from your browser.

    • JohnWB's avatar
      JohnWB
      Aspirant

      That worked perfectly, thank you very much

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