NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
patrick41
Jan 24, 2016Aspirant
ReadyNAS DUO unreachable and doesn't seem to boot anymore
Hi all, I tried to troubleshoot the problem using this guide : http://www.readynas.com/download/documentation/support/ReadyNAS-LED.pdf but I don't understand which LED of the NAS correspond to th...
StephenB
Jan 25, 2016Guru - Experienced User
Does it match any of these codes?
LED blink behavior for 2 disk systems is three quick blinks of all disk LEDs and the backup LED, followed by an 1s delay, followed by a number of slow blinks. The number of slow blinks will be the error code.Try installing linux reader on a windows PC ( http://www.diskinternals.com/linux-reader/ ), and see if it can find content on disk 1. Its fine to connect that disk to the PC with a USB adapter.
Current error codes:
1 - Vendor mismatch
2 - No disks detected
3 - Bad contents on root partition of disks
4 - Flash error
5 - Unsupported RAID configuration
It is important not to remove/insert your disks into the NAS with the NAS powered up (the NAS could wipe the data on reinsertion). And you should lable the drives by slot number before removing them.
While in the PC you should test the drive with vendor diags (seatools for seagate, lifeguard for western digital).
patrick41
Jan 25, 2016Aspirant
Hi,
Thanks for your answer.
I don't think I've seen such a pattern when powering up. As I mentioned, I've never seen the "backup" led light on since the problem occurred.
I'll check that as soon as I can get back to the NAS and if no error code is matched I'll try to retrieve the data to another disk (probably in a few days).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!