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dieu
Aug 26, 2012Aspirant
Readynas duo V2 disapear after a while
Hi,
I have just bought a brand new Readynas duo V2 and I encounter a weird problem.
I was able to install it without any problem but I discovered that after a few minutes the Nas is no more visible from my PC.
in the explorer (windows XP fam.) or in the web browser (through 192.168.1.12/admin) it's not accessible BUT I can ping it and it will respond in less than 1ms.
When I reboot it, it's visible again and finally disappear again etc.
I tried to remove one of the disk inside and let only the brand new one I have.
I tried to access from my other computers (using XP as well) and same issue.
I tried to put a static IP and it still not solve the problem.
I tried to look at the logs even if I understand nothing and I can see this "[Sun Aug 26 10:17:51 2012] [notice] Graceful restart requested, doing restart
apache-ssl: Could not reliably determine the server's fully qualified domain name, using 192.168.1.12 for ServerName"
I don't know what it means, if it's relevant or not and I don't even know how to use the SSH thing many of you refer to.
Please help me
I have just bought a brand new Readynas duo V2 and I encounter a weird problem.
I was able to install it without any problem but I discovered that after a few minutes the Nas is no more visible from my PC.
in the explorer (windows XP fam.) or in the web browser (through 192.168.1.12/admin) it's not accessible BUT I can ping it and it will respond in less than 1ms.
When I reboot it, it's visible again and finally disappear again etc.
I tried to remove one of the disk inside and let only the brand new one I have.
I tried to access from my other computers (using XP as well) and same issue.
I tried to put a static IP and it still not solve the problem.
I tried to look at the logs even if I understand nothing and I can see this "[Sun Aug 26 10:17:51 2012] [notice] Graceful restart requested, doing restart
apache-ssl: Could not reliably determine the server's fully qualified domain name, using 192.168.1.12 for ServerName"
I don't know what it means, if it's relevant or not and I don't even know how to use the SSH thing many of you refer to.
Please help me
10 Replies
Replies have been turned off for this discussion
- evan2NETGEAR Expert
Could you send all logs to me?
Please download from UI, then sendthanks!
- evan2NETGEAR ExpertI checked logs and found your system is out of memory in kernel.log
I checked servers.conf, you installed replicate add-on,
READYNASREPLICATE_SUPPORT=1
READYNASREPLICATE=1
Please uninstall, Replicate can cause system out of memory, this is a bug, we will fix on 5.3.6, thanks! - dieuAspirantThanks a lot evan.
I will tell you if the problem is solved this afternoon around 21PM (I am in GMT+1)
I don't even know what replicate is I just installed all the add-on. this is a good lesson for the future, I will take care of what I install. - dieuAspirantDear evan, it's much more stable but I got a disconnection this night while transferring files. I will launch some transfers today while at work and will tell you if it went through normally
- dieuAspirantI have uninstalled the REPLICATE app but I still got some disconnection during file transfer. I can now reconnect to NAS after these disconnections without rebooting but still I can't transfer several files as there are still some random disconnections.
I sent a new log today by email with this message - de_niroGuideWhat kind of router are you currently using?sounds like there is incompatible issue come from network hardwares,can you send full system logs to my mailbox?
- evan2NETGEAR ExpertThanks de niro, I am not in office these days, I have sent you the logs dieu sent me last week.
- de_niroGuideHi Dieu:
I got your system logs by even,and I found some improper speed setting on your eth0 port
Aug 29 19:40:41 Readynas kernel: eth0: link up, half duplex, speed 100 Mbps
Aug 29 19:40:41 Readynas kernel: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Aug 29 19:41:00 Readynas syslogd 1.5.0#6: restart.
I'd advise you set fixed link speed on NIC of your Readynas box,or connect your Readynas to the PC directly then copy data again.all you need to do this is help you to determine where the problem come from. - dieuAspirantDear De niro,
I didn't get any disconnection today. I wonder if it was not due to a corrupted file transfer.
Sorry to ask you to be more specific but my english is not techinical enough. so you mean that I should set the settings of my router to Fixed link speed or you mean there is a place to do it on the readynas? because I didn't find where to set this.
BTW, My router is a DSL box (freebox) and I can't set the linkspeed but I guess it's not your problem anymore as readynas doesn't seem to be the source of the problem. thanks a lot to you and Evan and let's hope it will continue to work tomorrow. - 98erjoAspirantHi,
I seem to have a similar problem. Having had my Readynas Duo for 2-3 years, I am now experiencing a similar problem as 'dieu'. It has worked well during the past, but when I changed network provider (using a mobile internet usb stick plus a dovado tiny wireless router) I now have troubles finding the NAS. Since my new mobile internet router established a DHCP network in itself, I had to change my NAS subnet to x.y.1.static_ip instead of x.y.0.static_ip. I dont know the proper technical terms, but you probably know why these things happen and if and why this could cause my problems. I am not sure the NAS has ever connected and successfully backed up anything since I re-engineered the network.
Here a brief description of events:
First (around three weks ago) I rebooted the NAS and it got stuck at 41% of file system check (waited two weeks, not very active as I only use it for family backup and I am not very knowledgeable in network IT).
So I rebooted it and suppressed the power button on reboot to force it to skip the file system check. I could then access the NAS via RAIDar and ping it, but https:NAS_IP/admin didnt access frontview. In my router (not the mobile internet one but another one wired to the NAS) I could see that NAS was connected. I access this one wirelessly from a PC.
Then I rebooted the NAS again - without pressing down the power button at startup - and I could follow the file system check in RAIDar in real time. I got until 30% and had to go and change my son's diaper and returned to see that RAIDar had lost contact. Pinging is still working but frontview and RAIDar are dead. I dont see the NAS in 'attached devices' on the router either.
Kind of lost my way out of this so I would appreciate if someone with more expertise in this area could point me in an direction.
I hope it's ok to 'steal' a thread that is already resolved.
Thanks /Erik
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