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dindsy's avatar
dindsy
Aspirant
May 16, 2013

ReadyNAS hangs about 1 minute after booting

Hi there,
i have a ReadyNAS NV+. it's years old and has been working fine apart from a FAN failure or two. I haven't changed anything on the device or my PC, routers or any connections. Well, not deliberately anyway. So no hardware, software changes.
the NAS was hung up the other day. i couldn't access it from RAIDar, windows explorer or my WDTV device. the front display was on, the lights were all on and i could ping it. I had no choice but to reboot it. I held the front power switch in for 30 seconds or so. Usually this would trigger the front display to say shutting down or some such message. But this time it said nothing. i waited several minutes. The power lights and disk lights went off but the front display still showed the message below. it seemed to be off because i couldn't ping it anymore.
front display message:
192.168.1.107
C: 0.3/2.6T free

i pushed the power button again and it booted up. It took me several cycles of this to realise that straight after booting i could access the disk and view files. but after a minute or so it would all lock up again. This cycle seems repeatable and i am madly copying photos off the disk during the minute in case the worst happens.

is there some solution to this problem?

During one cycle last night i did access frontview and trigger a disk check on reboot. i had to hold the power button down (as the above process) to get it to go off then on again. but when it came on it did do the disk check. i went to bed at 20% because it was going very slowly and this morning it was locked up with the above message.

I running Windows 7
Linksys router
both physically connected to the router.

thanks.

9 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I am wondering about a full OS partition.

    If you have enough time try to delete all logs (backup and system). DON'T download them; if the OS partition is full, then you could totally lock up the box.
    Sometimes an OS reinstall will help also.

    You could try a support request via support.netgear.com - cleaning out the OS partition is straightforward.
  • i will try that. where will i find them. is that done from frontview?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Frontview. Backup jobs are deleted from the backup job list, system logs from status->logs
  • Yey. thanks StephenB

    I think i got it now. I deleted the logs but it only gave me 0.4/2.6t free. so i did it a few more times and quickly deleted some large movie files. It's now performing a resync and i can still access it 20 minutes later. time for some drive upgrades. 4x 3TB's i think.

    btw do most people use X-RAID or stadard RAID 5. I've heard the proprietary one can cause recovery problems if you need to go down the expensive data recovery path.
    X-RAID will allow me to just pop in 3TB drives one at a time right?

    thanks again
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    The OS partition is separate from the data volume - deleting the logs wouldn't help your data free space (and deleting the movies wouldn't help the OS partition).

    However, it is important to maintain reasonable free space on both.

    Do you have SSH installed? It's the only way to easily tell how full the OS partition is.
  • that's a bit odd then. after deleting the logs it still had issues. but is fine now.

    OK SSH is installed. my Linux is a bit rusty. how do i tell how full the OS partition is?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    log in as root, using your admin password

    then type "df" That will list all the mounted file systems, giving their size (in 1 KB blocks), used blocks, free blocks, and % use.

    The OS partition for the NV+ is ~2GB (~2 000 000 blocks). It should be listed first, if I recall correctly it is /dev/hdc1 on my system.
  • Ok tks.
    then it seems it's OK
    Filesystem 1k-blocks Used Available Use% Mounted on
    /dev/hdc1 2031872 492752 1539120 25% /
    tmpfs 16 0 16 0% /USB
    /dev/c/c 2894544048 2408811680 485732368 84% /c
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Do note that your NV+ (v1) does not support disks with higher capacity than 2TB. If you want to use 3TB disks you will need a new NAS.

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