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haywardsteve's avatar
haywardsteve
Aspirant
Aug 17, 2018

ReadyNAS NV+ RND4000 cannot access frontview properly

I cannot seem to access the setup utility frontview on both of my NAS servers the screen half loads giving the background but no data is displayed so I cannot add shares load firmware or alter anything BUT I can access the files on the drives Can anyone give me some ideas on how to get into frontview so I can update the firmwear and add some more shares, I do not want to dump these servers and buy new ones just because of this problem that has come about due to the upgrade to Windows 10 ( the machines worked OK with Windows 7 )

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What browser are you using?

    What firmware is running on the NAS?

    • haywardsteve's avatar
      haywardsteve
      Aspirant

      I am using edge ( but even using IE11,Crome,still will not get me into frontview) the firmware is version 4.1

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi haywardsteve,

     

    Welcome to the Community!

     

    Have you tried clearing the web browser cache?

     

    Regards,

    • haywardsteve's avatar
      haywardsteve
      Aspirant

      clearing the web history makes no differance it appears the firmwear file is corrept and not download the data, allowing data to be written

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        4.1.x, where x is what? 4.1.16 is the latest firmware.

         

        You could try using an older version of a web browser or additional different web browsers again.

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi haywardsteve,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

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