NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
benfi
Jul 23, 2017Aspirant
ReadyNas NV+ v1 no FrontView access, SSH not installed
I powered on my old ReadyNas NV+ v1 yesterday after a few months offline (it's normally disconnected until I need to retrieve or add archival data). The shares are accessible and email notifications ...
benfi
Jul 24, 2017Aspirant
A short update: after 15+ hours of seeing "Volume C is Syncing (0.0% complete)", RAIDar doesn't detect the unit anymore.
Today I woke up to a non-functional unit; it doesn't respond to power button presses and the activity LED is switched off. I am afraid of forcefully shutting it down (read: unplugging the power cable) as it might cause data to corrupt but I can't think of any alternatives.
Is there any way I can shut it down gracefully?
StephenB
Jul 24, 2017Guru - Experienced User
If it doesn't respond to power button presses, then a forced shutdown (cutting the power) is the only option.
- benfiJul 24, 2017Aspirant
OK, thanks. I've shutdown and restarted the NV+, it went through the FS check, then it sent me an (email) alert that a new version of RAIDiator (4.1.16) was available, it prompted me to reboot it—which I did using the font panel power button—and now it's powered up.
RAIDar detects the unit, says it's healthy, the shares are accessible again and I can connect using Finder. Still no access to FrontView after upgrading the firmware, though.
How can I restore it?
- StephenBJul 25, 2017Guru - Experienced User
You can log in with tech support mode, but you'd be on your own in repairing it from there.
The brute-force path is to do a factory reset, reconfigure, and restore the data from backup.
- benfiJul 26, 2017Aspirant
I don't feel too confident about fixing it myself; too many chances to mess things up irreversibly :|
I think I'll take the painful-but-safe route of backing everything up to another drive and performing the factory reset.
Thanks for your replies StephenB
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!