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Solved
ReadyNAS NV+ v2 - "no data volume" since upgrading disks
Hi all, We have attempted to increase the storage on our NV+ v2 by replacing the four existing 1TB drives with 3TB drives (confirmed the new drives are compatible). The first 2 were replaced succ...
One of your disks has 45 ATA errors.
The RAID array the data volume sits on isn't starting.
This looks like a data recovery situation to me. You could contact support and enquire about the costs of purchasing data recovery.
I notice that you had filled in the Contact Us form but not yet taken the steps to turn it into a case.
Does your user have a backup?
Also, what firmware is running on the unit?
Hello deanTierney,
Welcome to the community!
You mentioned: The console was also not accessible (via the browser interface) so I needed to do a hard reset to bring it back up
What do you mean by hard reset, how exactly did you do it?
Do you have full backup of the data?
Regards,
The firmware version is 5.3.11
JennC, I pulled out the mains power to restart the box.
No backup, unfortunately.
Thank you all, by the way, for your help.
Are you able to send in the logs (see the Sending Logs link in my sig)?
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