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Forum Discussion
der_ger
Oct 30, 2017Guide
ReadyNAS Pro 4 [X-RAID2] - Capacity Expansion by HDD-Change
I intend to enhance the capacity of mx ReadyNAS Pro 4 by changing an thereby renewing the Hard disks (4x 2 TB right now). As I marked my last thread "ReadyNAS Pro 4 [X-RAID2] looses connection to LAN...
der_ger
Nov 02, 2017Guide
Thank you very much for Your advice again! :smileyhappy:
The official support of Netgear seems to end with 16 TB for a ReadyNas Pro 4.
- On one hand OS 6.x for a ReadyNAS RNDP4000 is officially not supported by Netgar as found on https://kb.netgear.com/20684/ReadyNAS-Downloads and
- on the other hand no HDD larger than 4 TB ist found on the HDD compatibiliy list for the RNDP4000.
So by going beyond 16 TB I will leave the range supported by Netgear anyway.
Once updated to OS 6.x ist there any way to get back to OS 4.2.31 again?
Regards, Gerald
StephenB
Nov 02, 2017Guru - Experienced User
der_ger wrote:
So by going beyond 16 TB I will leave the range supported by Netgear anyway.
Once updated to OS 6.x ist there any way to get back to OS 4.2.31 again?
The HCL for the legacy NAS hasn't been updated for a long time. Disks larger than 4 TB are known to work with OS 4.2 systems, as long as the limits of XRAID expansion aren't exceeded.
OS 6 on your legacy NAS isn't officially supported by Netgear, so you won't be able to use paid support (other than the data recovery service, which I have been told is an exception).
If the system is still covered by the hardware warranty (increasingly unlikely) you could run into issues with warranty. Hardware warranty is 5 years from purchase for the original purchaser. The warranty is not transferrable, so if you have a used system it is not covered by warranty at all (and you would also be denied any paid support).
You can revert back to OS 4.2.31. The process is destructive in both directions, so you'd need to to restore data from backup.
- SandsharkNov 02, 2017Sensei - Experienced User
You can't just download an update for a system already running OS6 and load it to an NAS running 4.2.x. See this thread for the specific packages you need: OS6-now-works-on-x86-Legacy-WARNING-NO-NTGR-SUPPORT. Note that the package is updated to the latest OS6 version when a new one comes out, but the link may say otherwise. Also note that many of the comments in that chain are no longer applicable. Just look at the first few messages that tell you how to do the conversion. And, as is posted there, you can go back to 4.2.x if you don't like OS6.
- der_gerNov 26, 2017Guide
Thanks for Your advice.
As the problem of the NAS loosing connection on transfer of larger data amount still occurs and could not be fixed by a "Factory Reset" i will not change to an unsupported mode before the problem is solved, as I guess that I will be in need of the Netgear support ...
Regards
Gerald
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