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Forum Discussion
Shanedu
Jul 13, 2022Tutor
Readynas Pro 6 4.2.27 upgrade OS6 VPD lost or corrupt please help
Dear All, I have upgraded to os6 from 4.2.27 yesterday. Upgrade process okay. I have downloaded a log file after the upgrade to OS6 - the log file "System_log-nas-EA-7F-A5-20220712-074631.zip"...
- Jul 15, 2022
Kindly provide me the 5 digit port code and resend the photos of the label
Marc_V
Jul 13, 2022NETGEAR Employee Retired
Welcome to the Community!
Can RAIDar still detect the NAS? You can set the NAS on SDM through RAIDar just click the NAS icon several times. If you can set it to SDM, please send me the port code and photo of your NAS labels. Please send it to me via PM.
HTH
ItsPeter
Jul 14, 2022Star
I saw my name tagged, I assume based on this thread:
@Shanedu have a read through that if you haven't already, your scenario does sound similar to mine, and I gave a pretty detailed run-down of every step I followed and everything that happened, including various screen shots, so you should be able to tell if yours is stuck the same way.
Unfortunately this was NOT a self-service fix from this state, and I had to supply the serial number and other info from the unit, and get supplied encrypted files to re-flash what had become corrupted on the unit. Apparently it's something that can just happen doing these upgrades, no real way to detect it or work around it.
If yours is stuck the same way, I would try contacting mdgm if he's still around, you can see his posts in the thread above, I recall he provided me some additional pointers on some things to check, and how to go about rectifying it all.
- ShaneduJul 15, 2022Tutor
I have the exact problem.
I now at the same stage as you before you had private help.
See image attached:
Do you know how to get the NAS on SDM?
I need to do this for the next step. I'm not sure how to do this.
- Marc_VJul 15, 2022NETGEAR Employee Retired
There are three options to set the NAS on SDM/SSH access.
1. Boot Menu. You can check this link for instructions.
2. If RAIDar can detect the NAS, clicking the icon for several times should allow the NAS to be set to SDM
3. If admin page is accessible, you can enable the SSH option on the Settings tab
HTH
- ShaneduJul 15, 2022Tutor
Thanks,
Got the 5 digit debug code.
Send it.
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